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Public Tickets

Iamfragman deregisterClosed   LayerSlider for WordPress   Updated May 2, 2017 at 9:28am   2 Most recent comment from [deleted]:Hey Iamfragman, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-act ... simplysimon Layerslider is whiteClosed   LayerSlider for WordPress   Updated May 2, 2017 at 9:17am   5 Most recent comment from simplysimon:Hi Attila,problem is fixed. Thank you for your support.Best,Simon ref210 WP menu hides behind layser SliderClosed   LayerSlider for WordPress   Updated May 2, 2017 at 7:48am   3 Most recent comment from ref210:Thanks Attila.Perfect!!RegardsPer Aage Phil Simpson Moving layers on mouse-overClosed   LayerSlider for WordPress   Updated May 1, 2017 at 3:54pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Liel LicensingClosed   LayerSlider for WordPress   Updated May 1, 2017 at 3:05pm   8 Most recent comment from [deleted]:We were able to login with the credentials you have provided but it seems like this user does not have the correct admin rights. We are not able to access any plugins with it unfortunately. mdyusuff71 LAYERSLIDER SHOWING ERRORClosed   LayerSlider for WordPress   Updated May 1, 2017 at 2:38pm   2 Most recent comment from [deleted]:Dear mdyusuff71, The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provide ... luke Slider sizesClosed   LayerSlider for WordPress   Updated May 1, 2017 at 1:29pm   2 Most recent comment from [deleted]:Hey Luke,I have checked the bottom slider (bar offers) and as I can see it is set to fullwidth layout and also has a responsive under value applied on it. Please make sure that you have edited the co ... cciprep Why was my activation cancelled???Closed   LayerSlider for WordPress   Updated May 1, 2017 at 12:46pm   2 Most recent comment from [deleted]:Hey cciprep,I have checked your activations in our database and it seems like you have your license activated only on your localhost at the moment. This activation was most likely stuck, therefore th ... luke Slider widthClosed   LayerSlider for WordPress   Updated May 1, 2017 at 11:49am   1 Most recent comment from luke:HiYou'll see on http://eatwandsworth.com/home-2/  I've managed to fit the 3 and 2 column slides from your gastronomy template fine but I can't seem to minimize the bottom slider which was taken from ... ADANTIS No playback sliderClosed   LayerSlider for WordPress   Updated May 1, 2017 at 11:40am   2 Most recent comment from [deleted]:Hey ADANTIS, You can set the number of loops in the Slider Settings -> Slideshow tab. With this option you can control when should the slideshow stop. The Envato system indicates that you haven't pu ... rebeccaewaterfall not working in FirefoxClosed   LayerSlider for WordPress   Updated May 1, 2017 at 11:14am   2 Most recent comment from [deleted]:Hey rebeccaewaterfall,As I can see there is no LayerSlider included to the URL you have provided. Where exactly can we check this error ? makeitbritish Can't import any of the templatesClosed   LayerSlider for WordPress   Updated May 1, 2017 at 10:56am   2 Most recent comment from [deleted]:Hey makeitbritish,The template import problem is most likely caused by a web server configuration issue. Please check the LayerSlider System Status for any error message that could provide more inform ... keithmelder Layer slider looks blurry on mobile devicesClosed   LayerSlider for WordPress   Updated April 29, 2017 at 1:25pm   2 Most recent comment from [deleted]:Hey keithmelder, I have checked your site on mobile and laptop but for me the sider is not blurry at the moment. Have you managed to fix the problem in the meantime ? In case not, could you please ... Mnwood Unable to edit or select any options when creating new slideClosed   LayerSlider for WordPress   Updated April 29, 2017 at 1:17pm   2 Most recent comment from [deleted]:Hey Mnwood, There is no issue like this present in the latest release of our plugin (6.3), so unfortunately it is most likely a server issue or conflict problem on your installation. To start troubl ... HipBagCo Slider is not filling browser window or widthClosed   LayerSlider for WordPress   Updated April 29, 2017 at 1:13pm   4 Most recent comment from [deleted]:Could you please set up a temporary WP login for us to look into this further ? Don't forget to set your message to private so others can't see the credentials.