Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

timothyvail Slider won't displayClosed   LayerSlider for WordPress   Updated May 3, 2017 at 10:33am   9 Most recent comment from [deleted]:We have included a potential solution to problems like this with Rocketloader to the latest release (6.4). Please update the plugin to see if that solves the jQuery issue you are experiencing with Roc ... Samantha Saving SliderClosed   LayerSlider for WordPress   Updated May 2, 2017 at 11:50pm   5 Most recent comment from svoirin:I'm having this same problem. Saving the slider is wiping everything out.  raccoonbot Blurry imageClosed   LayerSlider for WordPress   Updated May 2, 2017 at 10:31pm   3 Most recent comment from [deleted]:Hey raccoonbot,Please try to disable the Use srcset attribute option in the Slider Settings -> Misc tab. This should solve the image problem.The circle timer alongisde with the other slideshow timers ... VolkeKD Local installation - activate LayerSlider WP?Closed   LayerSlider for WordPress   Updated May 2, 2017 at 10:16pm   3 Most recent comment from [deleted]:Hey VolkeKD, Unfortunately LayerSlider can only be activated through the plugin's activation system that is connected to our update servers. We're sorry but there are no alternative methods available ... thesemagency Script Stop LoadingClosed   LayerSlider for WordPress   Updated May 2, 2017 at 10:05pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. condonpb Question on SliderClosed   LayerSlider for WordPress   Updated May 2, 2017 at 3:59pm   2 Most recent comment from [deleted]:Hello Peter,Unfortunately there is no option to acheive this effect in the plugin at the moment. VolkeKD Each Slide 1 CategoryClosed   LayerSlider for WordPress   Updated May 2, 2017 at 12:19pm   6 Most recent comment from [deleted]:Hey cpalexander1,Improving this feature and adding new options to it is still in our to-do list but it's not a top priority at the moment. What I meant in my previous response was that you can selec ... suggieoh Slider width showing wider than originally setClosed   LayerSlider for WordPress   Updated May 2, 2017 at 10:27am   3 Most recent comment from [deleted]:Hey suggieoh,As I can see you are using a DIV element that contains several sub-elements and a part of the content as well.This DIV has the following class set: class="row limit-width row-parent" Als ... iLand_KK Navigation ButtonClosed   LayerSlider for WordPress   Updated May 2, 2017 at 9:43am   2 Most recent comment from [deleted]:Hey iLand_KK,I have checked your slider and the problem seems to be related to your theme. As I can see your theme is applying its custom styles on the slider overwriting its default settings causing ... Iamfragman deregisterClosed   LayerSlider for WordPress   Updated May 2, 2017 at 9:28am   2 Most recent comment from [deleted]:Hey Iamfragman, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-act ... simplysimon Layerslider is whiteClosed   LayerSlider for WordPress   Updated May 2, 2017 at 9:17am   5 Most recent comment from simplysimon:Hi Attila,problem is fixed. Thank you for your support.Best,Simon ref210 WP menu hides behind layser SliderClosed   LayerSlider for WordPress   Updated May 2, 2017 at 7:48am   3 Most recent comment from ref210:Thanks Attila.Perfect!!RegardsPer Aage Phil Simpson Moving layers on mouse-overClosed   LayerSlider for WordPress   Updated May 1, 2017 at 3:54pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Liel LicensingClosed   LayerSlider for WordPress   Updated May 1, 2017 at 3:05pm   8 Most recent comment from [deleted]:We were able to login with the credentials you have provided but it seems like this user does not have the correct admin rights. We are not able to access any plugins with it unfortunately. mdyusuff71 LAYERSLIDER SHOWING ERRORClosed   LayerSlider for WordPress   Updated May 1, 2017 at 2:38pm   2 Most recent comment from [deleted]:Dear mdyusuff71, The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provide ...