Okay

Public Tickets

Sergey Update processClosed   LayerSlider for WordPress   Updated April 9, 2017 at 10:40am   4 Most recent comment from [deleted]:Have you checked the LayerSlider System Status that I've suggested ? Are there any errors or notifications displayed that could be related ? It's also possible that there was an error during the upda ... Mylaw2014 Background Image on MobileClosed   LayerSlider for WordPress   Updated April 9, 2017 at 10:35am   2 Most recent comment from [deleted]:Hey Mylaw2014, I have checked your site on mobile but for me the slider is being displayed properly at the moment. I do not see background image misalignment. Have you managed to fix the problem in ... Avizvfx helpClosed   LayerSlider for WordPress   Updated April 9, 2017 at 10:28am   2 Most recent comment from [deleted]:Hey Avizvfx, Depending on what you want to achieve you can either use code or even shortcode from other plugins to insert buttons to the slider. But you can also use the plugin's built-in options to ... Wendy RefundClosed   LayerSlider for WordPress   Updated April 9, 2017 at 10:26am   2 Most recent comment from [deleted]:Hey Wendy, Our records show that you've already downloaded, installed and used your purchase code to activate exclusive features on your website. Given the nature of digital goods, it's not possible ... Michelle Loeza My purchase code does not want to activate in the Wordpress fieldClosed   LayerSlider for WordPress   Updated April 9, 2017 at 10:06am   2 Most recent comment from [deleted]:Hey Michelle Loeza, I have tested your purchase code and it is valid and working. I was able to activate our test site with it. There might have been a temporary issue with the servers, please try to ... ibjessa activation cancellationClosed   LayerSlider for WordPress   Updated April 8, 2017 at 8:12pm   3 Most recent comment from [deleted]:Hey ibjessa, Please read the following part of the documentation for possible reasons for the deactivation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#canceled-activation ... claytonbrown Site flashing on slide transitionsClosed   LayerSlider for WordPress   Updated April 8, 2017 at 11:55am   3 Most recent comment from [deleted]:Hey claytonbrown,There is no such issue present in version 6.2.2. No other user reported this behavior so far and we did not experience this on our end either. I have checked your site in the latest ... Priyanka Position of the navigation iconsClosed   LayerSlider for WordPress   Updated April 8, 2017 at 8:23am   2 Most recent comment from [deleted]:Dear Priyanka, The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided ... lamessegee LinksClosed   LayerSlider for WordPress   Updated April 7, 2017 at 11:27pm   3 Most recent comment from lamessegee:I did, thanks. My layers were overlapping. stevebc Avada 5.1.5 / WooCommerce 3.0.0 / LayerSlider WP 6.2.2Closed   LayerSlider for WordPress   Updated April 7, 2017 at 12:43pm   2 Most recent comment from [deleted]:Hey stevebc,Sorry for the delayed response. The support desk's operator had some issues with their servers and it also affected us.Please check the LayerSlider System Status located on the WP sidebar ... Justyna Schmidt Transition hover ProblemClosed   LayerSlider for WordPress   Updated April 7, 2017 at 12:41pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Frank Griffin Export / Import of a single slideClosed   LayerSlider for WordPress   Updated April 7, 2017 at 11:53am   3 Most recent comment from Frank Griffin:Excellent! Worked great.Thanks!Frank Phil Layer Slider IssueClosed   LayerSlider for WordPress   Updated April 7, 2017 at 11:43am   2 Most recent comment from [deleted]:Hey Phil,Sorry for the delayed response. The support desk's operator had some issues with their servers and it also affected us.Could you please set up a test page where we can see this issue to inves ... matan sabti layer slider on mobileClosed   LayerSlider for WordPress   Updated April 7, 2017 at 11:10am   4 Most recent comment from [deleted]:Sorry for the delayed response. The support desk's operator had some issues with their servers and it also affected us. I have looked into this and the problem is caused by the following code that is ... comwizme59 BugClosed   LayerSlider for WordPress   Updated April 6, 2017 at 2:28pm   3 Most recent comment from comwizme59:Thank you !