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Public Tickets

timpeou Product ActivationClosed   LayerSlider for WordPress   Updated May 15, 2017 at 7:27am   2 Most recent comment from [deleted]:Dear timpeou, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates wi ... Iain Error Exporting SliderClosed   LayerSlider for WordPress   Updated May 13, 2017 at 8:43pm   3 Most recent comment from Iain:Hi Attila.I corrected the errors, and I can now export and import.Thanks very much for your help. ahmadthd Slider TemplatesClosed   LayerSlider for WordPress   Updated May 13, 2017 at 6:55am   2 Most recent comment from [deleted]:Hey ahmadthd,The demo sliders can only be accessed through the Template Store at the moment.The import problem is most likely caused by a web server configuration issue. Please check the LayerSlider S ... Mika Your purchase code appears to be invalidClosed   LayerSlider for WordPress   Updated May 12, 2017 at 1:05pm   4 Most recent comment from Mika:OK IT WORKS ! andystep Product Activation - Local to Live DomainClosed   LayerSlider for WordPress   Updated May 12, 2017 at 12:46pm   3 Most recent comment from andystep:Hi AttilaThanks for the speedy response and yes that's worked a treat :)Looks like the issue occurred when I changed the domain prefix from http://edmnt.com to http://www.edmnt.comMaybe something t ... squadrasiti Image change on mouse overClosed   LayerSlider for WordPress   Updated May 12, 2017 at 12:36pm   5 Most recent comment from squadrasiti:Great, thanks. laurietemplates Not looping at end of slide (or cycling)Closed   LayerSlider for WordPress   Updated May 12, 2017 at 12:08pm   2 Most recent comment from [deleted]:Hey laurietemplates, The looping feature only works with multiple slides. Since you only have one slide, there is no other content to loop through. You can duplicate your current slide to create an i ... digibob Autoplay across all slidersClosed   LayerSlider for WordPress   Updated May 12, 2017 at 12:04pm   2 Most recent comment from [deleted]:Hey Rob, Unfortunately there is no option in the plugin currently to change the settings of multiple sliders at once. We are aware of this problem affecting a few of our users and this error seems t ... Sam Chandler Update Changed Z-IndexClosed   LayerSlider for WordPress   Updated May 12, 2017 at 10:58am   2 Most recent comment from [deleted]:Hey maslerdanch, You will need to set a higher z-index value for that element than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom Sli ... relatively_minimal hide the circle of the bannerClosed   LayerSlider for WordPress   Updated May 12, 2017 at 10:44am   2 Most recent comment from [deleted]:Hey relatively_minimal,You can disable the circle timer in the Slider Settings -> Navigation Area tab. xljohan filtering media via the find posts with the filters aboveClosed   LayerSlider for WordPress   Updated May 12, 2017 at 10:29am   7 Most recent comment from [deleted]:Unfortunately there is no option to achieve this with LayerSlider at the moment. Mutio Layerslider on MobileClosed   LayerSlider for WordPress   Updated May 11, 2017 at 1:54pm   2 Most recent comment from [deleted]:Hey Mutio,We have replied to your original ticket. shurebusiness Full screen videoClosed   LayerSlider for WordPress   Updated May 11, 2017 at 11:03am   4 Most recent comment from [deleted]:We have investigated this problem on your site and unfortuantely it is likely going to be a Safari bug. What you could try to do is to set the video layer on top of the other layers, by dragging it t ... Andre69 ErroClosed   LayerSlider for WordPress   Updated May 10, 2017 at 7:35pm   18 Most recent comment from [deleted]:We were able to login now and looked into the saving error further. We can confirm that it is most likely a server related problem.  The issue is either related to a serverside filter (query strings ... superfigge Slides does not change to the next the first timeClosed   LayerSlider for WordPress   Updated May 10, 2017 at 5:27pm   5 Most recent comment from [deleted]:I have checked your slider again on Windows in Chrome and it is behaving the same for me. The slideshow proceeds on every single slide, it does not get stuck. The play and stop buttons are also workin ...