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Public Tickets

Dan slide project has a delay between scrolling photos. During the delay, the space turns white.   LayerSlider for WordPress   Updated 1 day ago   2 Most recent comment from George K:Hello Dan, First of all, I am sorry for the delayed reply. As I can see, currently there is only one slide in the slider on your home page. This issue can be caused by using image layers instead of sl ... Eliza purchased license   LayerSlider for WordPress   Updated 3 days ago   2 Most recent comment from George K:Hello Eliza,I've checked your site but couldn't see any error messages. Please provide me more information about this issue. Where should this message appear? Ruanna dropdown / submenu isn't visible   LayerSlider for WordPress   Updated 6 days ago   6 Most recent comment from George K:I don't really understand that: the submenu is in the markup and as I can see it should display on hover and it is only controlled by CSS. If I completely remove LayerSlider from the DOM, it is n ... Joe Ajax error   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hello Joe,Do you mean, you get this issue in the Project Editor while trying to save/publish? [email protected] Removing "Use Blank Template" box   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from John G:Hello, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your case. If you don't lik ... Wil Haines Migrating FileClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Wil,First, I recommend you to upgrade LayerSlider to the latest version on both WordPress sites.Then, log in to WordPress' wp-admin on your old site, open LayerSlider and find the project y ... Cedric How to change color of slider controls from its white defaultClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Cedric,You can choose from various slider "skins". Many of them have dark colored gui items. Cedric How to Dynamically Resize Text after translation via a Language Translation PluginClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Cedric,No, unfortunately there is no option for that. I suggest you to use a bit smaller font size / line height. And if you remove the height setting of the text layer, it will expand if it nee ... Britney Demo ImportClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Britney,In Fashion Trends template, you can find two projects. You should embed both projects into your website. As I can see, you've merged the projeccts into one and that is the reason wh ... Vahid Furniture Collection Slider templateClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Vahid,Those colors are Slide Background Colors. You can change them on the right sidebar under Slide → Background Pamela Morris Layerslider not opening on IPhonesClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Pamela,I've tried to open the related URL on an iPhone 14 and the slider is working without any issues for me. Did you fix this issue in the mean time? Josef von Atzbach Lyerslider is not apearing on my site it did beforeClosed   LayerSlider for WordPress   Updated September 23, 2024 at 4:40pm   3 Most recent comment from Josef von Atzbach:Thank you George. I was able to restore the home slider due to your help.Josef Michael Winn Text layer jumping to top of layerClosed   LayerSlider for WordPress   Updated September 20, 2024 at 9:58am   2 Most recent comment from George K:Hello Michael,Please create me a test page with a test slider where I could check this issue. Chris Sears HTMLClosed   LayerSlider for WordPress   Updated September 20, 2024 at 9:56am   2 Most recent comment from George K:Hello Chris,First, please select the HTML layer, then go to Layers → Style on the right sidebar and scroll down to BACKGROUND section. Open it if it's closed and click on the grid next to the B ... Lelo Mallya layerslider not working after migrationClosed   LayerSlider for WordPress   Updated September 16, 2024 at 11:27am   1 Most recent comment from Lelo Mallya:Dear Team, Any update on the challenges that we are facing? Kind Regards