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Public Tickets

Gwen Can't publish layerslider project. Reverts to former   LayerSlider for WordPress   Updated 10 hours ago   2 Most recent comment from Gwen:I figured it out.Thanks Kyle Shepard plugin not being able to edit   LayerSlider for WordPress   Updated 4 days ago   4 Most recent comment from George K:Thank you for the feedback.In which browser did you experience that issue? Seiko Layer slider not appearing on mobile and tablet   LayerSlider for WordPress   Updated 5 days ago   2 Most recent comment from George K:Hello, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The slider disap ... Ignacio María The general operation   LayerSlider for WordPress   Updated 1 week ago   11 Most recent comment from George K:Thank you for your feedback! James Eiman When I try to register it won't accept the license key   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hello James,LayerSlider and Slider Revolution is two different product. You are trying to activate Slider Revolution (which is not our product) with a LayerSlider purchase code. Ignacio María To make a simple Slider with rotative texts   LayerSlider for WordPress   Updated 1 week ago   5 Most recent comment from Ignacio María:Hi GeorgeI have already done it, following your instructions. Thank you so much!Best regards,Ignacio Randy Kassebaum Icon Rollover Color   LayerSlider for WordPress   Updated 1 week ago   7 Most recent comment from George K:If you use Text layer type for the text, you can easily hit ENTER and make a new line in the content field where you've pasted the text. It is important to know that line breaks will not work pro ... Jenean will not load on my computer to update on wordpress   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from George K:Hello Jenean,Please log in to our accounts portal to download the latest version of LayerSlider. No registration is needed, you can log in with the email address used for the purchase. Then, you ca ... Heather Roark First Contentful Paint & Largest Contentful PaintClosed   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from George K:Hello Heather,Unfortunately, synthetic tests tend to provide lower or even bad scores for dynamic content like a slider. For example, apple.com scores terribly on mobile devices, while youtube.com sc ... Sarah Tablet and mobile view don't workClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Sarah,In mobile view, the editor is hiding layers that should not be visible on mobile devices, but it won't resize the canvas. To check how does the slider look on mobile devices, please o ... Seiko Test emailClosed   LayerSlider for WordPress   Updated 3 weeks ago   3 Most recent comment from Seiko:Thank you so much for your prompt response! I'm glad there was another way to achieve similar result and that it wasn't completely taken away. Thank you for explaining it to me. I understa ... Lars Aldman Not responsiveClosed   LayerSlider for WordPress   Updated 3 weeks ago   4 Most recent comment from George K:Thank you for the feedback! Nan activation of purchased license for Layer Slider in theme bundleClosed   LayerSlider for WordPress   Updated 3 weeks ago   4 Most recent comment from John G:Thank you for the feedback; I really appreciate your kind words! We understand how frustrating it can be to purchase a new product that doesn't work as it should. Thankfully, it seems the issue i ... Andrew Hide on desktopClosed   LayerSlider for WordPress   Updated 3 weeks ago   3 Most recent comment from George K:Hello Andrew,Thank you for the feedback. Please, let me know if I can help you with anything else. projectwebseo simple video background in jquery versionClosed   LayerSlider for WordPress   Updated February 20, 2024 at 9:03pm   2 Most recent comment from George K:Hello,I recommend you to build the slider with the WordPress version, by using the LayerSlider Project Editor. then, you can export the slider for the jQuery version and this solution will generate th ...