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Support policies Please refer to the Support Policy and  Frequent Questions pages. For even more information, please visit our& ... Read Article Before reporting an issue Try these before reporting an issue: Make sure that you're using the latest version of LayerSlider.Check the LayerSlider's d ... Read Article Where's my License Key / Purchase Code? You can find your License Key / Purchase Code in the email received upon the purchase. You can also log in to Your Accou ... Read Article Licensing questions Please refer to the Frequent Questions page. It answers the most common inquiries regarding the licenses. You can also r ... Read Article

Public Tickets

Albert wrong adress in HTML in slider for images   LayerSlider for WordPress   Updated 3 days ago   4 Most recent comment from George K:Hi Albert,You’re welcome, I’m glad I could help.Out of curiosity, were you eventually able to resolve the issueIt certainly sounds like a challenging situation — I hope things are moving in the ... Alex Text animation shows in preview but not on site   LayerSlider for WordPress   Updated 4 days ago   4 Most recent comment from George K:Hello Alex, Unfortunately, this issue is caused by a style rule applied by the Enfold theme, which affects the slider elements. We have contacted the Enfold theme developers on numerous occasions to a ... Alex Fashion Template Transition   LayerSlider for WordPress   Updated 4 days ago   3 Most recent comment from Alex:Thank you. This solved my problem Torsten Schmidt Start transition of layer by click   LayerSlider for WordPress   Updated 5 days ago   4 Most recent comment from George K:Hi Torsten, As I mentioned in my previous message, unfortunately this is currently not possible — even with JavaScript. We are planning to add such a feature in the future, but there is no exact tim ... Grace Cresser Refund   LayerSlider for WordPress   Updated 5 days ago   2 Most recent comment from George K:Hello Grace, Thank you for reaching out. As I can see, the license has been used and was activated on the following site: lumaticom.wpcomstaging.com If you’re no longer using it and don’t need the ...
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