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Before reporting an issue Try these before reporting an issue: Make sure that you're using the latest version of LayerSlider.Check the LayerSlider's d ... Read Article Licensing questions Please refer to the Frequent Questions page. It answers the most common inquiries regarding the licenses. You can also r ... Read Article Support policies Please refer to the Support Policy and  Frequent Questions pages. For even more information, please visit our& ... Read Article Where's my License Key / Purchase Code? You can find your License Key / Purchase Code in the email received upon the purchase. You can also log in to Your Accou ... Read Article

Public Tickets

iSynergy THe backgrounds stopped showing   LayerSlider for WordPress   Updated 1 day ago   2 Most recent comment from George K:Hello, Most of your sliders are working and visible on my end, but some background images are missing. After investigating the issue, I found a custom CSS rule on your site that hides all images:img,a ... Pieter Can't save a project   LayerSlider for WordPress   Updated 1 day ago   1 Most recent comment from Pieter:Hi,I've added a screenrecording of the problem. I have a large slide project with 70 slides. The 70th slide is visible on the website (empty).When I add content on this slide and save + publish i ... Octane Marketing Template:New Modern Style — Lightbox Functionality   LayerSlider for WordPress   Updated 1 day ago   3 Most recent comment from George K:Hello Octane,First of all, I am sorry for the delayed reply.You can use LayerSlider's Popup feature for that. I recommend you to:- Create a new LayerSlider Project,- Set the layout to Popup under ... Fontimedia Change billing data   LayerSlider for WordPress   Updated 3 days ago   12 Most recent comment from George K:Please try it again or use the following url:https://account.kreaturamedia.com/login/20599acc7077f86e995a50ea9e4f77f4 Gretchen Bily Getting Server Error When I Try to Add Shape to a Slider   LayerSlider for WordPress   Updated 6 days ago   2 Most recent comment from John G:Hi Gretchen, Thank you for reaching out to us. My name is John, and I'm happy to assist you. I sincerely appreciate your patience while we worked to get back to you. I'm sorry to hear that y ...
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