Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Christian Template DownloadClosed   LayerSlider for WordPress   Updated April 15, 2017 at 7:49am   5 Most recent comment from [deleted]:Dear dracogto, Please open a new ticket and check the LayerSlider System Status for any error messages. Mahboob raza LayerSlider product activation was canceled on this siteClosed   LayerSlider for WordPress   Updated April 15, 2017 at 7:43am   2 Most recent comment from [deleted]:Dear Mahboob, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates wi ... mckots Text/Font styles not previewing correctly.Closed   LayerSlider for WordPress   Updated April 15, 2017 at 7:18am   6 Most recent comment from [deleted]:Dear volkanb,Please create a new ticket, provide more details on the problem and show us your site or a test page where we can check this. OrhanFetih OrhanOZCELIK Benim KöyümClosed   LayerSlider for WordPress   Updated April 15, 2017 at 7:16am   2 Most recent comment from [deleted]:Dear OrhanFetih, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates ... Vicky Theme Activation Authorization LostClosed   LayerSlider for WordPress   Updated February 10, 2018 at 4:50pm   4 Most recent comment from [deleted]:Dear Vicky,Following up on the discussion in the other ticket. We are neither Envato, nor Ticksy. They are both 3rd party services that we are utilizing. The marketplaces, accounts and licenses are s ... Tebza4ster Purchase Code Not working when activating LayerslideClosed   LayerSlider for WordPress   Updated April 13, 2017 at 3:53pm   2 Most recent comment from [deleted]:Dear Tebza4ster, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates ... Christian Lenk Merge 2 sliders into 1Closed   LayerSlider for WordPress   Updated April 13, 2017 at 12:53pm   2 Most recent comment from [deleted]:Hey Chris, The option to merge two sliders can be found in the Bulk Actions drop-down menu under the sliders list. Alexander260703 LayerSlider product activation was canceled on this siteClosed   LayerSlider for WordPress   Updated April 13, 2017 at 9:15am   2 Most recent comment from [deleted]:Hey Alexander,The license code you have attached to the ticket does not seem to be valid. Please note that if you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's ... nezam05 Slider title wrap issueClosed   LayerSlider for WordPress   Updated April 12, 2017 at 9:55pm   6 Most recent comment from [deleted]:I have checked your slider again and the layers are being arranged correctly for me at the moment. The text layer is being cut into multiple lines and positioned over the image and not beneath it.Have ... robbcapp Slider Navigation DotsClosed   LayerSlider for WordPress   Updated April 12, 2017 at 8:03pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Simon Vetterli How and where to change the previous/next buttonClosed   LayerSlider for WordPress   Updated April 12, 2017 at 7:23pm   2 Most recent comment from [deleted]:Hello Simon,I have checked your site and the problem is caused by the custom CSS that your theme applies on the slider. There are a lot of custom codes in the stylesheet.min.css and as I can see the� ... bettyoteri LayerSlider WPClosed   LayerSlider for WordPress   Updated April 12, 2017 at 6:53pm   2 Most recent comment from [deleted]:Dear bettyoteri, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates ... lamessegee ActivationClosed   LayerSlider for WordPress   Updated April 12, 2017 at 4:01pm   5 Most recent comment from lamessegee:Thank you. lijecreative Plugin configurationClosed   LayerSlider for WordPress   Updated April 12, 2017 at 3:27pm   3 Most recent comment from lijecreative:Fail!It's essential grid, not layerslider. Misslick.Sorry guys! Yogabalansretreat There is no code in my .txt documentClosed   LayerSlider for WordPress   Updated April 12, 2017 at 2:52pm   4 Most recent comment from [deleted]:In case you've received LayerSlider as a bundled item in your theme you cannot activate it. Your theme's purchase code is not valid for the plugin as they are two separate products. Item support and ...