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Public Tickets

Novariska Slider is not appearing on mobile   LayerSlider for WordPress   Updated 2 days ago   2 Most recent comment from George K:Hi Novariska, Thanks for reaching out. The template you’re using is one of LayerSlider’s demo templates, and it has a built-in setting that hides the slider on mobile devices (under a certain scre ... Miroslav Horák Problem with 2D transitions   LayerSlider for WordPress   Updated 3 days ago   3 Most recent comment from Miroslav Horák:perfect...now it works well.Thank you,, Miroslav Brian Ablaza Creating Project Groups   LayerSlider for WordPress   Updated 3 days ago   2 Most recent comment from George K:Hi Brian, You can create a project group by dragging one project onto another in the projects list. This will create a group. However, this does not mean that the projects will automatically be linked ... Brian Ablaza Save Error   LayerSlider for WordPress   Updated 5 days ago   8 Most recent comment from John G:Thanks a lot for sharing these extra details, Brian. It really does help explain the issue and lines up with what we've suspected.  In the meantime, we also looked into what we could do on our s ... mary changing email associated with account   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hi Mary, Thank you for reaching out. Could you please let us know which email address you’d like us to change your account to? Also, should the billing details remain the same, or would you like us ... Willem-Jan Vroom Black screen on frontend   LayerSlider for WordPress   Updated 3 weeks ago   3 Most recent comment from George K:Hello Willem-Jan,Thank you for the feedback. Please let me know if there’s anything else I can assist you with. Michael Pisner Role based slider functionality   LayerSlider for WordPress   Updated August 14, 2025 at 5:45pm   2 Most recent comment from George K:Hello Michael,Unfortunately this function is not available in LayerSlider. H. van Wouwen email form   LayerSlider for WordPress   Updated August 14, 2025 at 12:26pm   2 Most recent comment from George K:Hello,The main focus of LayerSlider is on design and animation, so it doesn’t offer a built-in feature to directly create a working email form or send emails. You can, however, design the appearance ... Regan Blessinger Can't update   LayerSlider for WordPress   Updated August 10, 2025 at 8:51am   2 Most recent comment from George K:Hi Regan, Thanks for reaching out. Could you please share a bit more detail about what exactly happens when you try to update or download LayerSlider? For example, do you see any error messages, or do ... Kathi Casey an email I receivedClosed   LayerSlider for WordPress   Updated July 15, 2025 at 3:12pm   3 Most recent comment from Kathi Casey:Thank you George.You have to be careful these days with all the scammers out there!Kathi dmacoxford Positioning the Video "offer to unmute button"Closed   LayerSlider for WordPress   Updated July 14, 2025 at 9:00am   3 Most recent comment from dmacoxford:Absolutely fab, I have altered the position of the icon now and works as needed. hank you for the reply. Mustafa Kemal Alpaslan does not work as expectedClosed   LayerSlider for WordPress   Updated July 12, 2025 at 4:05pm   2 Most recent comment from George K:Hi Mustafa,   We’re really sorry to hear that you’re experiencing difficulties — we understand how frustrating that can be. Could you please share a link to the page on your site where the slid ... Mark EditingClosed   LayerSlider for WordPress   Updated July 7, 2025 at 12:22pm   2 Most recent comment from George K:Hi Mark, Thanks for your questions! Master Slide Layer: Yes, you can create layers that stay visible across all slides. To do this, select the layer you want to keep visible, go to the right sidebar ... steven BUTTON Slide DurationClosed   LayerSlider for WordPress   Updated July 2, 2025 at 6:54pm   3 Most recent comment from George K:Hello Steven, Yes, that’s correct. Disabling auto-start means the slideshow will stay on the first slide until the user interacts with it. Richard Bryan Removing the productClosed   LayerSlider for WordPress   Updated July 1, 2025 at 11:51am   4 Most recent comment from George K:Yes, that’s correct — the Enfold theme includes LayerSlider by default, but it’s integrated in a non-standard way, which is why it doesn’t appear in the regular Plugins section. I’m glad to ...