Public Ticket #1171138
Update does not show


  • odesus started the conversation


    We have purchased Enfold theme and a separate license for Layer Slider. The Layer Slider plugin version that came along with Enfold is 6.2.2.

    Although i execute "Check for Updates", i'm being redurected to the WP Updates and there i receive the message that all Plugins are up to date.

    When i visit the WP Plugins page, Layer Slider is not visible there; it's only accessible from the side menu.

    Please advise accordingly.

    Thank you in advance

  • [deleted] replied

    Hey odesus,

    The problem is that your theme is loading the bundled version of LayerSlider, which is integrated to the theme.

    As I recall Enfold does not provide any option to disable the bundled version, so you will need to install the separate release from us that you can download from CodeCanyon. If you get an error the the plugin cannot be activated becaue it already exist, then try to activate it again, this way it should enable the new release from us. This is an unusual method applied by Enfold and can only be worked around this way.