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Where's my License Key / Purchase Code? You can find your License Key / Purchase Code in the email received upon the purchase. You can also log in to Your Accou ... Read Article Support policies Please refer to the Support Policy and  Frequent Questions pages. For even more information, please visit our& ... Read Article Before reporting an issue Try these before reporting an issue: Make sure that you're using the latest version of LayerSlider.Check the LayerSlider's d ... Read Article Licensing questions Please refer to the Frequent Questions page. It answers the most common inquiries regarding the licenses. You can also r ... Read Article

Public Tickets

Tiffany Template access   LayerSlider for WordPress   Updated 1 day ago   4 Most recent comment from George K:Hi Tiffany, Thanks for the update. Could you please send us a screenshot of the System Status page? This will help us identify what might be preventing the templates from loading. You can open it by c ... Roland Kosslick ACF nutzen   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hello Roland, A single layer cannot dynamically switch its content based on the device view. For this setup, you’ll need to create a second layer and use device-specific visibility settings for both ... Bobby Zen Garden Template Separates Into 6 Sliders, Not 1   LayerSlider for WordPress   Updated 2 weeks ago   3 Most recent comment from George K:Hi Bobby,We're sorry for the delayed reply! The Zen Garden template is designed as a full-page/section-based template, so it imports as 6 separate sliders rather than a single slider with 6 slide ... Awie Troubleshooting after update   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hi Awie, Thank you for the screenshot. Based on the code you sent, this does not appear to be a LayerSlider issue. The shortcode shown there belongs to a Divi module/plugin: [dipl_image_card_carousel ... Lorraine Garnett text transitions   LayerSlider for WordPress   Updated 3 weeks ago   5 Most recent comment from George K:If you have a specific animation or effect in mind, feel free to send me an example or describe what you’d like to achieve, and I’ll be happy to guide you through the exact settings step by step. ...
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