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Licensing questions Please refer to the Frequent Questions page. It answers the most common inquiries regarding the licenses. You can also r ... Read Article Where's my License Key / Purchase Code? You can find your License Key / Purchase Code in the email received upon the purchase. You can also log in to Your Accou ... Read Article Before reporting an issue Try these before reporting an issue: Make sure that you're using the latest version of LayerSlider.Check the LayerSlider's d ... Read Article Support policies Please refer to the Support Policy and  Frequent Questions pages. For even more information, please visit our& ... Read Article

Public Tickets

Will Munroe How to create a scroll scene   LayerSlider for WordPress   Updated 6 hours ago   8 Most recent comment from Will Munroe:Hi GeorgeYes, I noticed some terrible performance on my server this afternoon. It should be resolved by now, please try to access the admin again.Thank you so muchWill Arianna Rossi Issue with License Registration – Purchase on 16/04/25   LayerSlider for WordPress   Updated 2 days ago   7 Most recent comment from George K:The "The 7" theme uses a modified version of our product that doesn’t work the standard way, which is why it can’t be updated. Please delete this version (your sliders will remain intact), then do ... Giorgio Server Issue   LayerSlider for WordPress   Updated 6 days ago   2 Most recent comment from George K:Hi Giorgo,Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket. Problems like ... Tom Refund   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from George K:Hello Tom, Thank you for reaching out, and we’re sorry to hear about the trouble you’ve had. Just to clarify, every part of the sliders in LayerSlider – including all images – is fully customi ... Rich Pagano Editing a slider   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Rich,Here’s how you can open an existing slider step by step: 1. In your WordPress dashboard, click on the LayerSlider menu item on the left-hand sidebar. 2. On the main LayerSlider screen, y ...
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