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Before reporting an issue Try these before reporting an issue: Make sure that you're using the latest version of LayerSlider.Check the LayerSlider's d ... Read Article Licensing questions Please refer to the Frequent Questions page. It answers the most common inquiries regarding the licenses. You can also r ... Read Article Where's my License Key / Purchase Code? You can find your License Key / Purchase Code in the email received upon the purchase. You can also log in to Your Accou ... Read Article Support policies Please refer to the Support Policy and  Frequent Questions pages. For even more information, please visit our& ... Read Article

Public Tickets

Bill layerslider update installation   LayerSlider for WordPress   Updated 2 days ago   3 Most recent comment from Bill:Hi there - I am taking cancer drugs and my brain isn't working right. That's why I couldn't do the install. No error messages. The theme is Avada. Mustafa Kemal Alpaslan does not work as expected   LayerSlider for WordPress   Updated 2 days ago   2 Most recent comment from George K:Hi Mustafa,   We’re really sorry to hear that you’re experiencing difficulties — we understand how frustrating that can be. Could you please share a link to the page on your site where the slid ... dmacoxford Positioning the Video "offer to unmute button"   LayerSlider for WordPress   Updated 2 days ago   2 Most recent comment from George K:Hello, First of all, we sincerely apologize for the delayed response. The “Tap to unmute” button is positioned via CSS as part of the LayerSlider skin. However, you can fully customize its positio ... Mark Editing   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hi Mark, Thanks for your questions! Master Slide Layer: Yes, you can create layers that stay visible across all slides. To do this, select the layer you want to keep visible, go to the right sidebar ... steven BUTTON Slide Duration   LayerSlider for WordPress   Updated 2 weeks ago   3 Most recent comment from George K:Hello Steven, Yes, that’s correct. Disabling auto-start means the slideshow will stay on the first slide until the user interacts with it.
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