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Before reporting an issue Try these before reporting an issue: Make sure that you're using the latest version of LayerSlider.Check the LayerSlider's d ... Read Article Licensing questions Please refer to the Frequent Questions page. It answers the most common inquiries regarding the licenses. You can also r ... Read Article Support policies Please refer to the Support Policy and  Frequent Questions pages. For even more information, please visit our& ... Read Article Where's my License Key / Purchase Code? You can find your License Key / Purchase Code in the email received upon the purchase. You can also log in to Your Accou ... Read Article

Public Tickets

Dan slide project has a delay between scrolling photos. During the delay, the space turns white.   LayerSlider for WordPress   Updated 1 day ago   2 Most recent comment from George K:Hello Dan, First of all, I am sorry for the delayed reply. As I can see, currently there is only one slide in the slider on your home page. This issue can be caused by using image layers instead of sl ... Eliza purchased license   LayerSlider for WordPress   Updated 3 days ago   2 Most recent comment from George K:Hello Eliza,I've checked your site but couldn't see any error messages. Please provide me more information about this issue. Where should this message appear? Ruanna dropdown / submenu isn't visible   LayerSlider for WordPress   Updated 6 days ago   6 Most recent comment from George K:I don't really understand that: the submenu is in the markup and as I can see it should display on hover and it is only controlled by CSS. If I completely remove LayerSlider from the DOM, it is n ... Joe Ajax error   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hello Joe,Do you mean, you get this issue in the Project Editor while trying to save/publish? [email protected] Removing "Use Blank Template" box   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from John G:Hello, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your case. If you don't lik ...
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