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  Public Ticket #4564574
Billing - requesting refund
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Comments

  • Karen Allen started the conversation
    May 13, 2026 at 1:56pm

    Hello Kreatura,

    I am requesting a full refund for the $64.76 payment taken today via PayPal.

    I have not used Layer Slider in my WordPress website since 2022, and believed that this account had been cancelled.  

    I have cancelled it again today. Please initiate a refund.

    Thank you for your help!

    Karen Allen

    Attached files:  Karen Allen your payment for subscription to LayerSlider for WordPress was successful.pdf

  •  172
    George replied
    May 18, 2026 at 4:02pm

    Hi Karen, 

    I've issued a full refund for the last charge and canceled your subscription. Please allow up to 5 business days for the credits to be reflected in the original payment method.

    Best Regards,
    George | Kreatura Dev Team