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Public Tickets

Alex Vavages CancellationClosed   LayerSlider for WordPress   Updated February 17, 2024 at 7:27am   2 Most recent comment from George K:Hello Alex,I've cancelled your subscription. Luis Can't make the hover on productsClosed   LayerSlider for WordPress   Updated February 13, 2024 at 7:29pm   2 Most recent comment from George K:Hello Luis, First of all, you are right: unfortunately, we don't have any tutorial videos at this time. We had many videos with the previous GUI (LayerSlider 6), but due to a technical issue, we ... cohete.net I'm unable to use the fonts imported to Elementor on Layer SliderClosed   LayerSlider for WordPress   Updated February 13, 2024 at 7:05pm   2 Most recent comment from George K:Hello,I recommend you to use a custom font loader plugin, which allows you to load your font also to your wp-admin interface (not just for Elementor). Maybe this can be work: https://wordpress.org/pl ... Ruud How to connec two slides with scroll animationClosed   LayerSlider for WordPress   Updated February 12, 2024 at 6:42pm   2 Most recent comment from George K:Hello Ruud, These sliders are often Scroll Scenes. You can set a slider to Scroll Scene under Layout in Project Settings. If the slider is a Scroll Scene, all the layer animations will be play as you ... Howard Goldbaum making slideshow images non-copyableClosed   LayerSlider for WordPress   Updated February 12, 2024 at 6:35pm   2 Most recent comment from George K:Hello Howard,Please open Project Settings and use the "Disable Context Menu" option under Miscellaneous. Louise Adamson Unable to locate import for demo slidesClosed   LayerSlider for WordPress   Updated January 29, 2024 at 12:17pm   2 Most recent comment from George K:Hello Louise,This image shows an older version of LayerSlider. In the current version, the interface does not look like this, but my colleague sent me an email about how you can import. Andrea Slides 'blip' first time thruClosed   LayerSlider for WordPress   Updated January 27, 2024 at 11:25am   5 Most recent comment from George K:I'm not sure but maybe there is an option for excluding items from lazy load in Smush. If so, you should exlude the following:.ls-wp-container *this rule will exclude all items inside the .ls-wp ... Victor Barañano SERVER ERROR while saving sometimesClosed   LayerSlider for WordPress   Updated January 25, 2024 at 12:17pm   3 Most recent comment from Victor Barañano:Problem solved as you said.The Web host changed the config.Regards! steve solace pop upClosed   LayerSlider for WordPress   Updated January 25, 2024 at 12:09pm   8 Most recent comment from John G:This sounds very strange. As discussed earlier, your account with the below-mentioned email address has not been accessed for more than a year. On our side, we don't see any problem. That accou ... Brian Using Layerslider Menu NavigationClosed   LayerSlider for WordPress   Updated January 22, 2024 at 11:37am   2 Most recent comment from George K:Hello Brian,Please show me your website with the template, so I can check it and recommend you some settings if needed. The slider can be configured as you would like. thomas cursor and closing popupsClosed   LayerSlider for WordPress   Updated January 19, 2024 at 12:21pm   2 Most recent comment from George K:Hello Thomas,1. Select the layer, go to Layers -> Style, scroll down to Advanced Settings and set Mouse Cursor to Pointer.2. You should set the height and even the line-height to smaller under Layer ... Peter RefundClosed   LayerSlider for WordPress   Updated January 19, 2024 at 10:55am   2 Most recent comment from George K:Hello Peter, As requested, I've processed a full refund for the renewal charge and made sure the related subscription is canceled. It can take up to 3-5 business days for the transaction to compl ... Wendy Shane Wordpress compatibilityClosed   LayerSlider for WordPress   Updated January 17, 2024 at 11:32am   2 Most recent comment from George K:Hello Wendy, Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. LayerSlider ... Johanna Wrong orderClosed   LayerSlider for WordPress   Updated January 16, 2024 at 12:49pm   3 Most recent comment from Johanna:Thank you very much for this fast response! Alexander Schloegl Colour transitionsClosed   LayerSlider for jQuery   Updated January 16, 2024 at 12:37pm   3 Most recent comment from Alexander Schloegl:Thanks for the link George, this is exactly what I was looking for!Best regards, A.