The slider renders and works perfectly fine within the admin/backend preview. However, when I add it to the live page, the slider does not load or display at all.
The issue: The slider works in preview, but is invisible/does not load on the live page.
Error messages: There are no visible error messages on the screen.
Could you please help me investigate what is causing this issue? It might be a theme conflict or a script loading issue, but I would appreciate your expertise in finding a solution.
If you need temporary admin access to my WordPress dashboard to inspect the settings, please let me know and I will provide the credentials securely.
We checked the URL you provided, and the slider appears to be loading and displaying correctly on our end. We couldn’t reproduce the issue.
Were you able to resolve it in the meantime? If you’re still experiencing the problem, please let us know what browser and device you’re using, and if possible, share a screenshot or screen recording of what you’re seeing.
We’ll be happy to investigate further if the issue persists.
Hello Kreatura Support Team,
I am experiencing an issue with my slider.
The slider renders and works perfectly fine within the admin/backend preview. However, when I add it to the live page, the slider does not load or display at all.
Here are the details of my setup:
Could you please help me investigate what is causing this issue? It might be a theme conflict or a script loading issue, but I would appreciate your expertise in finding a solution.
If you need temporary admin access to my WordPress dashboard to inspect the settings, please let me know and I will provide the credentials securely.
Thank you in advance for your help.
Best regards,
Harry van Wouwen
Hi Harry,
Thank you for reaching out.
We checked the URL you provided, and the slider appears to be loading and displaying correctly on our end. We couldn’t reproduce the issue.
Were you able to resolve it in the meantime? If you’re still experiencing the problem, please let us know what browser and device you’re using, and if possible, share a screenshot or screen recording of what you’re seeing.
We’ll be happy to investigate further if the issue persists.
Best Regards,
George | Kreatura Dev Team