Public Tickets
Sue
Display of the Layer SliderClosed
LayerSlider for WordPress
Updated May 27, 2024 at 7:57pm
4
Most recent comment from George K:Great, thank you for the feedback.
Sue
Adding CSS to LayersClosed
LayerSlider for WordPress
Updated May 27, 2024 at 7:56pm
2
Most recent comment from George K:Hello Sue,Almost all style settings can be applied to the layer in the Project Editor. Please select the layer and on the right sidebar go to Layers → Style You can open all sections and set the co ...
Matthew Walker
Transition presetsClosed
LayerSlider for WordPress
Updated May 25, 2024 at 8:02pm
2
Most recent comment from George K:Hello,
By clicking to a transition preset, it will preview it. If you would like to apply that transition to the layer, just simply click to the checkmark at the right side of the preset name. And aft ...
Shaun Vogel
mobile responsivenessClosed
LayerSlider for WordPress
Updated May 22, 2024 at 3:12pm
4
Most recent comment from George K:In that case, I would recommend you to create two different sliders, one for tablet & desktop devices and another for mobile devices. In this case, you can set how these layers work on different devi ...
Tammy Sherrill
layer slider troubleClosed
LayerSlider for WordPress
Updated May 13, 2024 at 12:23pm
4
Most recent comment from George K:Hello Tammy,
1. You can use only two words which will appear one after the other if the timings are correct. The best way to do that is to download the Marketing Pack slider and simply change the text ...
jelle Hoekstra
Slider not working anymoreClosed
LayerSlider for WordPress
Updated May 4, 2024 at 8:53am
2
Most recent comment from George K:Hello jelle,The prev/next navigation buttons are there but they are invisible, because they are white in the currently selected "skin" (v6) - and the background of your slider is also white. Please s ...
Martha
quitingClosed
LayerSlider for WordPress
Updated May 3, 2024 at 4:55am
2
Most recent comment from George K:Hello Martha,I am sorry but I cannot refund your purchase, since you are already used the license key for updating the theme-embedded LayerSlider to the latest version and the license key is still use ...
Steve
Thumbnail imagesClosed
LayerSlider for WordPress
Updated May 3, 2024 at 4:47am
5
Most recent comment from George K:Thank you for the feedback.
Felix Vilchez
change the site associatedClosed
LayerSlider for WordPress
Updated April 30, 2024 at 12:28pm
2
Most recent comment from George K:Hello Felix,To do this, please deactivate the license on your current site and after that you can use the same license key on the new site.
Vicki
ResponsivenessClosed
LayerSlider for WordPress
Updated April 27, 2024 at 1:20pm
5
Most recent comment from Vicki:That was it. Thanks.
Lars Aldman
Stop loading font awesomeClosed
LayerSlider for WordPress
Updated April 23, 2024 at 2:47pm
2
Most recent comment from George K:Hello,
Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider loads ...
Daniel Gonzalez
weird scaling after upgradeClosed
LayerSlider for WordPress
Updated April 17, 2024 at 3:02pm
3
Most recent comment from Daniel Gonzalez:Thank you, that fixed it!
Ivan Stachoulenok
API or JavaScriptClosed
LayerSlider for WordPress
Updated April 16, 2024 at 9:13am
2
Most recent comment from George K:Hello Ivan,Is there a webhook when runs by changing the value in that input field?
Victor
Changes not savedClosed
LayerSlider for WordPress
Updated April 15, 2024 at 8:09am
2
Most recent comment from George K:Hello Victor,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Are you usin ...
Romans Lazurko
RefundClosed
LayerSlider for WordPress
Updated April 12, 2024 at 4:21pm
4
Most recent comment from George K:I appreciate your correct answer and attitude.As requested, I've processed a full refund for the renewal charge and made sure the related subscription is canceled. It can take up to 3-5 business ...