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Public Tickets

Wil Haines Migrating FileClosed   LayerSlider for WordPress   Updated October 4, 2024 at 6:49am   2 Most recent comment from George K:Hello Wil,First, I recommend you to upgrade LayerSlider to the latest version on both WordPress sites.Then, log in to WordPress' wp-admin on your old site, open LayerSlider and find the project y ... Cedric How to change color of slider controls from its white defaultClosed   LayerSlider for WordPress   Updated October 2, 2024 at 11:22am   2 Most recent comment from George K:Hello Cedric,You can choose from various slider "skins". Many of them have dark colored gui items. Cedric How to Dynamically Resize Text after translation via a Language Translation PluginClosed   LayerSlider for WordPress   Updated October 2, 2024 at 11:21am   2 Most recent comment from George K:Hello Cedric,No, unfortunately there is no option for that. I suggest you to use a bit smaller font size / line height. And if you remove the height setting of the text layer, it will expand if it nee ... Britney Demo ImportClosed   LayerSlider for WordPress   Updated October 1, 2024 at 10:43am   2 Most recent comment from George K:Hello Britney,In Fashion Trends template, you can find two projects. You should embed both projects into your website. As I can see, you've merged the projeccts into one and that is the reason wh ... Vahid Furniture Collection Slider templateClosed   LayerSlider for WordPress   Updated September 29, 2024 at 5:02am   2 Most recent comment from George K:Hello Vahid,Those colors are Slide Background Colors. You can change them on the right sidebar under Slide → Background Pamela Morris Layerslider not opening on IPhonesClosed   LayerSlider for WordPress   Updated September 28, 2024 at 5:21am   2 Most recent comment from George K:Hello Pamela,I've tried to open the related URL on an iPhone 14 and the slider is working without any issues for me. Did you fix this issue in the mean time? Josef von Atzbach Lyerslider is not apearing on my site it did beforeClosed   LayerSlider for WordPress   Updated September 23, 2024 at 4:40pm   3 Most recent comment from Josef von Atzbach:Thank you George. I was able to restore the home slider due to your help.Josef Michael Winn Text layer jumping to top of layerClosed   LayerSlider for WordPress   Updated September 20, 2024 at 9:58am   2 Most recent comment from George K:Hello Michael,Please create me a test page with a test slider where I could check this issue. Chris Sears HTMLClosed   LayerSlider for WordPress   Updated September 20, 2024 at 9:56am   2 Most recent comment from George K:Hello Chris,First, please select the HTML layer, then go to Layers → Style on the right sidebar and scroll down to BACKGROUND section. Open it if it's closed and click on the grid next to the B ... Lelo Mallya layerslider not working after migrationClosed   LayerSlider for WordPress   Updated September 16, 2024 at 11:27am   1 Most recent comment from Lelo Mallya:Dear Team, Any update on the challenges that we are facing? Kind Regards Lelo Mallya MIGRATED DOMAINClosed   LayerSlider for WordPress   Updated September 12, 2024 at 5:19am   2 Most recent comment from George K:Hello Lelo,Please log in to your account page: https://account.kreaturamedia.com/(Use the email address that you've used for the purchase.)Then, go to Licenses & Sites, select the license and de ... Alonso Private Ticket #3720976Closed   LayerSlider for WordPress   Updated September 10, 2024 at 8:33pm   1 Most recent comment from Alonso:Hi, I tried again following the link but the Ticksy server is not allowing me to reply to George, it shows an eternal spinner. I tried with three different browsers. I also tried to reply to the  ... Ivan Stachoulenok Don't work update LayerSliderClosed   LayerSlider for WordPress   Updated September 9, 2024 at 1:56pm   8 Most recent comment from George K:Hello Simon,In this case, I recommend visiting Polylang's String Translation menu. There, you should be able to find the corresponding strings and update them. If you don't need translatab ... Ron Tomasetti Video not auto playing in Google ChromeClosed   LayerSlider for WordPress   Updated September 9, 2024 at 1:52pm   3 Most recent comment from George K:Hello Ron,I've checked your website and the video is playing for me under Chrome as well. Sebastiaan Capabilities per projectClosed   LayerSlider for WordPress   Updated September 9, 2024 at 1:51pm   2 Most recent comment from George K:Hello Sebastian,Unfortunately, currently there is no option for that in LayerSlider.