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Public Tickets

Karinna LayerSlider not showing up on iPad/tablet   LayerSlider for WordPress   Updated 1 hour ago   1 Most recent comment from Karinna:After a recent homepage update, the LayerSlider at top was no longer visible on iPads. MacBook and iPhone are okay.  Could this have to do with recent version update to 7.11.1? Can you help, please? Christopher Slides will not update   LayerSlider for WordPress   Updated 7 hours ago   1 Most recent comment from Christopher:My slides wont update. No error message. Says it saved but doesn't work Gretchen Slider Disappearing When I Swipe Up on My Phone   LayerSlider for WordPress   Updated 2 days ago   5 Most recent comment from Gretchen:Thanks, George! Christopher LayerSlider7 frozen. Cannot publish or save any new changes.   LayerSlider for WordPress   Updated 2 days ago   2 Most recent comment from Christopher:A couple other fix I have tried that also did no resolve the issue:-wait a day -create a new slide add it to the page editor (that part works fine)-----but then and changes to the new slider do not ... Amilcar Effects in the Sliders   LayerSlider for WordPress   Updated 4 days ago   2 Most recent comment from George K:Hello Amilcar,Slide transitions work only with slide background images and/or slide background colors. You should add slide background image or color if you would like to use these transitions. Cedric Best Canvas Width by Device – i.e., Wordpress Visibility Settings   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from George K:Hello Cedric, I would suggest you to create a desktop slider (it can be responsive or full.width or full-size - depending on you requirements) about 1000-1280px width and for the portrait-tablet and m ... Gretchen Do I have to make a separate, mobile version of the sliders or is there a way to make them responsive?Closed   LayerSlider for WordPress   Updated 2 weeks ago   3 Most recent comment from Gretchen:Thanks, George! SOHAIL RefundClosed   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from George K:Hello Sohail,I've issued a full refund for your order and made sure the related subscription is canceled to avoid future charges. Please allow up to 5 business days for the credits to be reflecte ... Simon Vetterli Layerslider adds overflow in sectionClosed   LayerSlider for WordPress   Updated June 28, 2024 at 7:05am   2 Most recent comment from George K:Hello Simon,If you are using a scroll / sticky scene from Layout types, these style rules are necessary for the proper working. If you are using other Layout modes, this can be disabled by the followi ... Cedric Scroll Scene Functionality in a Layer Slider Popup Project??Closed   LayerSlider for WordPress   Updated June 27, 2024 at 7:28pm   2 Most recent comment from George K:Hello Cedric,No, unfortunately scroll scene function is not available in popup layout. Paul Clearfire Parallax in iOSClosed   LayerSlider for WordPress   Updated June 24, 2024 at 9:26am   4 Most recent comment from George K:Great, thank you for the feedback!We will consider your idea regarding the unique layer type. Cedric Manipulate Wordpress Bkgrd Color during Scroll SceneClosed   LayerSlider for WordPress   Updated June 21, 2024 at 9:30am   4 Most recent comment from George K:Thank you for the feedback. Tony Samatas popup issueClosed   LayerSlider for WordPress   Updated June 21, 2024 at 9:30am   6 Most recent comment from George K:You can use the already built form's shortcode for that. Please note that embedded forms with shortcodes will not appear in the editor/preview admin area; they'll only be visible on the fr ... Shaun Vogel OverflowClosed   LayerSlider for WordPress   Updated June 5, 2024 at 6:37am   4 Most recent comment from George K:Hello Shaun,I've just sent a reply about this issue in your another ticket. Howard Gurr Refund on license purchaseClosed   LayerSlider for WordPress   Updated June 4, 2024 at 7:11pm   3 Most recent comment from Howard Gurr:Hi John,Thanks for the quick response. I appreciate your help.Howie