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Public Tickets

Debra Nigra license question   LayerSlider for WordPress   Updated 6 hours ago   1 Most recent comment from Debra Nigra:I would like to install Layer Slider on our development site, which is behind a firewall, and only available to the site developers and admins, for development purposes. Is this possible? David Guzman Several elements from   LayerSlider for WordPress   Updated 1 day ago   4 Most recent comment from George K:Hello David,Please disable image optimization/preload in the themify builder because it breaks LayerSlider's built-in image preload solution. edwin carrizales problem with slider   LayerSlider for WordPress   Updated 2 days ago   2 Most recent comment from George K:Hello Edwin,Please, add z-index: 100; style property to your .navbar element. You can use the following rule if you have an option to add custom css code somewhere:nav.navbar {   z-index: 100;} Franz Marxer Neuer Button eingefügtClosed   LayerSlider for WordPress   Updated 2 days ago   3 Most recent comment from Franz Marxer:Hello GeorgeThis is how it works greatThanks a lot you can close this ticket kind regardsFranz Silvio Output Transitions   LayerSlider for jQuery   Updated 2 days ago   2 Most recent comment from George K:Hello Silvio, Yes, this is the normal behavior. By changing slides, in most cases the most important thing that all layers should leave the scene (except static layers), so we've made this decisi ... Silvio Text Layers   LayerSlider for jQuery   Updated 2 days ago   2 Most recent comment from George K:Hello Silvio, If you set the same width to the two text layers, you will be able to still use percentages.Another option is to use pixels instead of percentages. Sky where are the Scroll Scene settings?   LayerSlider for WordPress   Updated 2 days ago   2 Most recent comment from George K:Hello Sky,There is a Scroll Behavior selector under Project Settings -> Layout. You can choose how the slider should behave when the page is scrolled. Normal: The slider will be a regular element o ... Deb Shapiro layers sticking   LayerSlider for WordPress   Updated 3 days ago   6 Most recent comment from George K:Great, thank you for the feedback. corey gautereaux Video slides / Transitions   LayerSlider for WordPress   Updated 1 week ago   7 Most recent comment from George K:Hello Corey, I understand what would you need but unfortunately in the current version these are the options to handle videos. We will consider to extend video layers' functionality in the future ... Patrick Alt value   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hello Patrick,I think that the SEO check software is not showing all issues at once. I recommend you to add the alt attributes to your image layers and change your H1 layers to the default ls-layer el ... Eric Layer Slider can't edit projects after update   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hello Eric,Are you using any cache/optimizer plugin? In this case please empty/purge cache files. What is the exactly the issue? Do you see only a loading animation? phucg815 Error display font in LayerSliderClosed   LayerSlider for WordPress   Updated 2 weeks ago   5 Most recent comment from George K:Hello,Did you fix the issue in the mean time? I've checked your site with the slider and it seems like the fonts are ok for me.  Allan Responsive elements (button and text) is not sizing right - jumbled and hugeClosed   LayerSlider for WordPress   Updated 2 weeks ago   5 Most recent comment from George K:Hello Allan,Please ensure that all the layers have an Ending Transition so they can move out of the scene on slide change. The old behavior was a bug in LayerSlider that version 7.5 addressed. Layers ... Toine zoom on mobileClosed   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from George K:Hello Toine,Double-clicking is not available for zooming, but you can add a Hover Transition to the layer with scaleX 1.2 and scaleY 1.2 values for example, which can work in this case. Stian Svedenborg Refund of mispurchased licenseClosed   LayerSlider for WordPress   Updated 2 weeks ago   2 Most recent comment from George K:Hello Stian, I've processed a full refund for your order. Please note that it usually takes 3-5 business days for the transaction to complete.