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Public Tickets

Brian Ablaza Save ErrorClosed   LayerSlider for WordPress   Updated June 11, 2025 at 10:44pm   6 Most recent comment from John G:Thank you for your kind words and feedback — it really means a lot and is genuinely helpful. I didn't mean to suggest you considered Undo/Redo as bloat. I only wanted to rationalize (partly for ... Brian Ablaza Product FeatureClosed   LayerSlider for WordPress   Updated June 10, 2025 at 10:32am   2 Most recent comment from George K:Hello Brian, No, the ID is added automatically to the element, but you can assign a class name in Project Settings → Appearance, which you can then use to access it via jQuery. If your “next” ... Brian Ablaza Feature documentationClosed   LayerSlider for WordPress   Updated June 9, 2025 at 12:16pm   2 Most recent comment from George K:Hello Brian, First, you need to create a new Popup Project in LayerSlider. You can do this by going to the Project Editor and choosing Popup as the project layout when creating a new project. Once you ... Brian Ablaza Slider auto-advanceClosed   LayerSlider for WordPress   Updated June 9, 2025 at 12:10pm   2 Most recent comment from George K:Hello Brian,Yes, there is an option for that. Please open Project Settings, go to slideshow and disable the Auto-start Slideshow feature. Albert wrong adress in HTML in slider for imagesClosed   LayerSlider for WordPress   Updated June 4, 2025 at 12:01pm   4 Most recent comment from George K:Hi Albert,You’re welcome, I’m glad I could help.Out of curiosity, were you eventually able to resolve the issueIt certainly sounds like a challenging situation — I hope things are moving in the ... Alex Text animation shows in preview but not on siteClosed   LayerSlider for WordPress   Updated June 3, 2025 at 12:39pm   4 Most recent comment from George K:Hello Alex, Unfortunately, this issue is caused by a style rule applied by the Enfold theme, which affects the slider elements. We have contacted the Enfold theme developers on numerous occasions to a ... Alex Fashion Template TransitionClosed   LayerSlider for WordPress   Updated June 3, 2025 at 8:06am   3 Most recent comment from Alex:Thank you. This solved my problem Torsten Schmidt Start transition of layer by clickClosed   LayerSlider for WordPress   Updated June 2, 2025 at 2:51pm   4 Most recent comment from George K:Hi Torsten, As I mentioned in my previous message, unfortunately this is currently not possible — even with JavaScript. We are planning to add such a feature in the future, but there is no exact tim ... Grace Cresser RefundClosed   LayerSlider for WordPress   Updated June 2, 2025 at 10:13am   2 Most recent comment from George K:Hello Grace, Thank you for reaching out. As I can see, the license has been used and was activated on the following site: lumaticom.wpcomstaging.com If you’re no longer using it and don’t need the ... Dragomir TemplateClosed   LayerSlider for WordPress   Updated June 2, 2025 at 10:10am   5 Most recent comment from George K:Hello Dragomir,We didn't release it officially but I've exported it for you. Daniel Gonzalez Button functionalityClosed   LayerSlider for WordPress   Updated May 31, 2025 at 11:58am   8 Most recent comment from Daniel Gonzalez:That did it, George. Thank you. Dana WordpClosed   LayerSlider for WordPress   Updated May 30, 2025 at 3:58pm   6 Most recent comment from John G:Thank you for the details, Dana. The issue causing the critical error on your site appears to originate from the Enfold theme. As this theme is developed and maintained by a different company, we unfo ... Mack Williams Overlapping layers in slidesClosed   LayerSlider for WordPress   Updated May 29, 2025 at 1:06pm   3 Most recent comment from Mack Williams:Hi, George. Thanks so much for your help. That worked perfectly. I think my problem was I didn't realize that the stack started at 100, so I was trying values like 10, 20, etc. and never made ... Andrew Zen Garden TemplateClosed   LayerSlider for WordPress   Updated May 27, 2025 at 3:24pm   4 Most recent comment from George K:Hello Andrew,I suggest h.264 codec and mp4 format. Peter Church unable to save or publish a projectClosed   LayerSlider for WordPress   Updated May 26, 2025 at 2:46pm   6 Most recent comment from George K:Great news, thank you for the feedback!Have a nice day!