Public Tickets
John Schrock
layerslider not viewableClosed
LayerSlider for WordPress
Updated May 8, 2023 at 11:28am
29
Most recent comment from George K:Hello,This is someone else's ticket. Please open a new separate ticket for this case.
Tamir
Can i make Animated Gradient Background?Closed
LayerSlider for WordPress
Updated May 4, 2023 at 4:42pm
3
Most recent comment from Tamir:Looking for it.
LayerSlider is amazing web program.Thank you for your fast reply.
Tamir
Disable round icon in top-right corner.Closed
LayerSlider for WordPress
Updated May 4, 2023 at 4:41pm
3
Most recent comment from Tamir:So simple ! TNX
Austin
Paid for it, plugin is brokenClosed
LayerSlider for WordPress
Updated May 2, 2023 at 11:28am
4
Most recent comment from John G:As requested, I've issued a full refund for your order and canceled the related subscription. Please note that it usually takes 3-5 business days for the transaction to complete.
Caio Prado
not workingClosed
LayerSlider for WordPress
Updated May 1, 2023 at 5:34am
2
Most recent comment from George K:Hello Caio,
I'm sorry for the delayed reply.If the issue is that the slider is not taking all the available height of the browser, that is an option in Project Settings -> Layout -> Mode (set it ...
Richard Dieffenbach
bottom thumbs vertical positionClosed
LayerSlider for jQuery
Updated April 27, 2023 at 11:02am
6
Most recent comment from George K:Thank you for your kind words!
František Korečko
mobile viewClosed
LayerSlider for WordPress
Updated April 26, 2023 at 9:20am
2
Most recent comment from George K:Hello František,You cannot specify different initial sizes for different devices, but if you choose full size layout, the slider will always fit into the screen size. In this case you can use device ...
Bruce Gust
Transition PresetsClosed
LayerSlider for WordPress
Updated April 24, 2023 at 5:41pm
3
Most recent comment from Bruce Gust:That did it! Thank you!
Richard Dieffenbach
Getting You Tube Vids to AutostartClosed
LayerSlider for jQuery
Updated April 24, 2023 at 3:03pm
8
Most recent comment from Richard Dieffenbach:It worked ok for my friend.... excuse me while I go out and jump off a cliff. As long as it works for others I'm ok with it.Thanks George, you can close this ticket.Love Layerslider,Rick
Paul Coulson
Licencing on dev and prod sitesClosed
LayerSlider for WordPress
Updated April 24, 2023 at 1:54pm
4
Most recent comment from George K:Hello Paul,The "stage" or "dev" word should be separated by a period or hyphen to be recognized by LayerSlider as a dev page.https://safeathome.dev.wpengine.comhttps://safeathome-dev.wpengine.comWit ...
OnlineVisions
mobile responsive viewClosed
LayerSlider for WordPress
Updated April 24, 2023 at 12:42pm
2
Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you would like t ...
Claus Fjeldgaard
Scroll directionClosed
LayerSlider for WordPress
Updated April 18, 2023 at 2:16pm
2
Most recent comment from George K:Hello,Unfortunately, currently there is no option for that but we are planning to add this feature in the near future.
Sky
first elements don't show parallax until next elements showClosed
LayerSlider for WordPress
Updated April 13, 2023 at 6:31pm
4
Most recent comment from George K:Thank you for the feedback, have a nice day!
Dorangeville
error consoleClosed
LayerSlider for WordPress
Updated April 13, 2023 at 1:05pm
2
Most recent comment from George K:Hello,This issue is related to an incompatibility issue which is going to be fixed in the near future. You can ignore this message, because the slider will work perfectly, or if you don't want to ...
Gavin
Layerslider to updatingClosed
LayerSlider for WordPress
Updated April 13, 2023 at 12:31pm
2
Most recent comment from John G:Hi Gavin,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It seems you' ...