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Public Tickets

Derek Lamothe Updated and Slider not showing up anymoreClosed   LayerSlider for WordPress   Updated May 11, 2023 at 1:54pm   2 Most recent comment from George K:Hello Derek,As I can see, you are currently using another plugin on your site. Please create me a test page with the corresponding slider which I could check. John Haswell Changing style colors for buttonsClosed   LayerSlider for WordPress   Updated May 10, 2023 at 1:28pm   4 Most recent comment from George K:The skins folder is located in /wp-content/plugins/LayerSlider/assets/static/layerslider/skinsI recommend you to duplicate one of the skins folders (for example borderlessdark) and add a custom name t ... jim carter Upgrade PHP 8.0 LayerSlider Causing site to crashClosed   LayerSlider for WordPress   Updated May 9, 2023 at 7:10pm   6 Most recent comment from John G:That option was likely provided by the old theme specifically made for LayerSlider, but you can use any other standard embed method that works with any theme. For example, shortcodes are universally s ... Tamir Scroll Scene not working as Scroll SceneClosed   LayerSlider for WordPress   Updated May 9, 2023 at 8:52am   4 Most recent comment from George K:Hey Tamir,I've investigated your site and found that all sliders have container elements (DIV elements which are created by your theme builder, I think). These DIV elements have height property ... Aaron LayerSlider behind transparent headerClosed   LayerSlider for WordPress   Updated May 8, 2023 at 7:58pm   2 Most recent comment from George K:Hello Aaron,Please set the Layout mode to Full width in Project Settings.You can move the slider up with the page builder you're using or maybe there is an option for that in your theme setting ... Sandra Trouble opening Layer Slider to create a popupClosed   LayerSlider for WordPress   Updated May 8, 2023 at 6:40pm   2 Most recent comment from George K:Hello Sandra,I'm sorry to hear that you're experiencing difficulties. Based on your description, I believe the issue is related to caching. It can be the web browser cache, but more likely ... John Schrock layerslider not viewableClosed   LayerSlider for WordPress   Updated May 8, 2023 at 11:28am   29 Most recent comment from George K:Hello,This is someone else's ticket. Please open a new separate ticket for this case. Tamir Can i make Animated Gradient Background?Closed   LayerSlider for WordPress   Updated May 4, 2023 at 4:42pm   3 Most recent comment from Tamir:Looking for it. LayerSlider is amazing web program.Thank you for your fast reply. Tamir Disable round icon in top-right corner.Closed   LayerSlider for WordPress   Updated May 4, 2023 at 4:41pm   3 Most recent comment from Tamir:So simple ! TNX  Austin Paid for it, plugin is brokenClosed   LayerSlider for WordPress   Updated May 2, 2023 at 11:28am   4 Most recent comment from John G:As requested, I've issued a full refund for your order and canceled the related subscription. Please note that it usually takes 3-5 business days for the transaction to complete. Caio Prado not workingClosed   LayerSlider for WordPress   Updated May 1, 2023 at 5:34am   2 Most recent comment from George K:Hello Caio, I'm sorry for the delayed reply.If the issue is that the slider is not taking all the available height of the browser, that is an option in Project Settings -> Layout -> Mode (set it ... Richard Dieffenbach bottom thumbs vertical positionClosed   LayerSlider for jQuery   Updated April 27, 2023 at 11:02am   6 Most recent comment from George K:Thank you for your kind words! František Korečko mobile viewClosed   LayerSlider for WordPress   Updated April 26, 2023 at 9:20am   2 Most recent comment from George K:Hello František,You cannot specify different initial sizes for different devices, but if you choose full size layout, the slider will always fit into the screen size. In this case you can use device ... Bruce Gust Transition PresetsClosed   LayerSlider for WordPress   Updated April 24, 2023 at 5:41pm   3 Most recent comment from Bruce Gust:That did it! Thank you! Richard Dieffenbach Getting You Tube Vids to AutostartClosed   LayerSlider for jQuery   Updated April 24, 2023 at 3:03pm   8 Most recent comment from Richard Dieffenbach:It worked ok for my friend.... excuse me while I go out and jump off a cliff. As long as it works for others I'm ok with it.Thanks George, you can close this ticket.Love Layerslider,Rick