Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Sofia Lamus Panels not showing on websiteClosed   LayerSlider for WordPress   Updated June 1, 2023 at 12:18pm   2 Most recent comment from George K:Hello Sofia,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.These error m ... Kevin Wood Unable to Create New Sliders or Edit Existing SlidersClosed   LayerSlider for WordPress   Updated June 1, 2023 at 12:01pm   6 Most recent comment from George K:Yes, please use [email protected] for the account John Haswell 3 Second Delay When Opening Pop-upsClosed   LayerSlider for WordPress   Updated May 31, 2023 at 1:34pm   4 Most recent comment from George K:Thank you for the feedback! Have a nice day. Lars Aldman popup problemClosed   LayerSlider for WordPress   Updated May 31, 2023 at 10:51am   5 Most recent comment from George K:Thank you for the feedback, have a nice day! Christian Text not showing on LayerSliderClosed   LayerSlider for WordPress   Updated May 26, 2023 at 10:58am   2 Most recent comment from George K:Hello Christian,It seems like this is a caching issue. Looks like that you are using a css optimizer plugin which merges all css files into one. Please re-generate the merged/optimized css files and t ... Julian Parra Durán pixelated picturesClosed   LayerSlider for WordPress   Updated May 26, 2023 at 10:04am   4 Most recent comment from George K:Hello Julian,Thank you for the feedback, have a nice day! Hans-Joachim von Keller YouTube not auto startingClosed   LayerSlider for WordPress   Updated May 22, 2023 at 12:59pm   4 Most recent comment from George K:Thank you for your feedback! Mike Layerslider not showing on mobile siteClosed   LayerSlider for WordPress   Updated May 17, 2023 at 6:10pm   4 Most recent comment from George K:I'm not sure but maybe there is an option to exclude the css and js files of LayerSlider from these plugins?  Laccer Refund LayerSlider7Closed   LayerSlider for WordPress   Updated May 17, 2023 at 6:05pm   5 Most recent comment from George K:I've processed a full refund for your order. Please note that it usually takes 3-5 business days for the transaction to complete. Sofia Slider BuilderClosed   LayerSlider for jQuery   Updated May 17, 2023 at 6:02pm   2 Most recent comment from George K:Hello Sofia,The Visual Project Editor is available only for the WordPress version. Clarified Media Buttom hoverClosed   LayerSlider for WordPress   Updated May 17, 2023 at 6:01pm   2 Most recent comment from George K:Hello,I've made a short tutorial how-to video for you. Terra Button Links not workinClosed   LayerSlider for WordPress   Updated May 17, 2023 at 5:54pm   2 Most recent comment from George K:Hello Terra,I've tried to check your related website but the slider is not working due to the missing jQuery library. Could you, please fix that? Silvana Della Camera Popup isn't appearing with background.Closed   LayerSlider for WordPress   Updated May 16, 2023 at 8:00pm   4 Most recent comment from George K:Thank you for your feedback! Claire Atkins Can't Edit slider just spinning loadingClosed   LayerSlider for WordPress   Updated May 15, 2023 at 7:53pm   3 Most recent comment from Claire Atkins:That's great, that's fixed it. Thank you! chris hales returnClosed   LayerSlider for jQuery   Updated May 13, 2023 at 10:02am   2 Most recent comment from George K:Hello Chris,I've processed a full refund for your order. Please note that it usually takes 3-5 business days for the transaction to complete.