Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Erik-John Koevoets Unneeded layers copied to new layer.Closed   LayerSlider for WordPress   Updated January 25, 2023 at 8:54am   4 Most recent comment from Erik-John Koevoets:Hi George. Since we created a new slider, it is working now, but for sure I will check your suggestion. Looks obvious. Thanks for your reaction, Erik-John CINÉMA BIO Timeline layerClosed   LayerSlider for WordPress   Updated January 23, 2023 at 2:11pm   5 Most recent comment from CINÉMA BIO:Thanks Linda M Cannot Save ThumbnailsClosed   LayerSlider for WordPress   Updated January 23, 2023 at 12:42pm   3 Most recent comment from George K:Thank you for your feedback! Trent Layer Slider Images Not LoadingClosed   LayerSlider for WordPress   Updated January 20, 2023 at 3:49pm   2 Most recent comment from George K:Hello Trent,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please try to ... gourav shrivastava import sliderClosed   LayerSlider for WordPress   Updated January 20, 2023 at 3:40pm   23 Most recent comment from George K:Please let me know, if I can help you with anything else. Steve Hall jQuery Install & Project EditorClosed   LayerSlider for jQuery   Updated January 20, 2023 at 3:39pm   2 Most recent comment from George K:Hello Steve,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The Project E ... Arjen Gerritsma Ik krijg de Pluginn niet werkend.Closed   LayerSlider for WordPress   Updated January 20, 2023 at 3:35pm   2 Most recent comment from George K:Hello Arjen,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please clear/ ... H. van Wouwen Layer (tekst)Closed   LayerSlider for WordPress   Updated January 19, 2023 at 12:55pm   5 Most recent comment from George K:Since WordPress doesn't offer a standardized way for email signups or handling forms in general, there's no endpoint to which we could connect the form submission. Text fields, checkboxes, a ... Tony Samatas Layerslider transition issueClosed   LayerSlider for WordPress   Updated January 19, 2023 at 11:39am   2 Most recent comment from George K:Hello Tony,Please ensure that your layers have an Ending Transition so they can move out of the scene on slide change. The old behavior was a bug in LayerSlider that version 7.5 addressed. Layers must ... Volker Graefe SliderClosed   LayerSlider for WordPress   Updated January 19, 2023 at 11:11am   4 Most recent comment from George K:Thank you for your feedback! Kevin Martin Full page width video backgroundClosed   LayerSlider for WordPress   Updated January 18, 2023 at 1:20pm   2 Most recent comment from George K:Hello Kevin,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please add a ... Ashley LayerSlider initialized | core: 7.6.5-stable | WP Plugin: 7.5.0"Closed   LayerSlider for WordPress   Updated January 18, 2023 at 1:01pm   2 Most recent comment from George K:Hello Ashley,Please clear/purge all cache files if you are using any cache or optimization plugins (such as W3 Total Cache). That should fix the issue which causes to load an earlier version of the pl ... ben background is not responsiveClosed   LayerSlider for WordPress   Updated January 17, 2023 at 2:16pm   2 Most recent comment from George K:Hello Ben, I recommend you to use full width or full size layout type and set the background image as slide background. In this case, the background will be always positioned at the center of the slid ... Jami Areia I can't find the install fileClosed   LayerSlider for WordPress   Updated January 17, 2023 at 2:11pm   2 Most recent comment from George K:Hello Jami, The downloadable ZIP file is the install file itself. Please do not extract it, just simply select that ZIP file when WordPress ask for you for the plugin install file. Kyle Gordon Optimization for LiteSpeed caching pluginClosed   LayerSlider for WordPress   Updated January 16, 2023 at 8:58pm   3 Most recent comment from Kyle Gordon:Great, I will give this a try.