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Public Tickets

Phillip Bryan Stretched/Squished imagesClosed   LayerSlider for WordPress   Updated December 29, 2022 at 1:53pm   8 Most recent comment from George K:Yes, this should work fine, but we will make some tests on our server.  Phillip Bryan Server error when the WP cookie expiresClosed   LayerSlider for WordPress   Updated December 29, 2022 at 1:00pm   2 Most recent comment from John G:Hi Phillip,Thank you for reporting this issue. This is due to WordPress' security measures, especially nonces used to authenticate every communication to protect your site from bad actors. Word ... Stephan Norsic Font errorClosed   LayerSlider for WordPress   Updated December 27, 2022 at 12:37pm   2 Most recent comment from George K:Hello Stephan,I've checked your website and as I can see, the font in the slider is Poppins now. Did you manage to solve this issue in the mean time? Anne Robson text layers messed upClosed   LayerSlider for WordPress   Updated December 27, 2022 at 12:33pm   4 Most recent comment from George K:Thank you for your feedback. Phillip Bryan Elements switching back to px positioningClosed   LayerSlider for WordPress   Updated December 23, 2022 at 3:05pm   3 Most recent comment from Phillip Bryan:Thank you!  I look forward to the update, but I understand that this a lower priority item.  [email protected] activate layerslider in wordpressClosed   LayerSlider for WordPress   Updated December 22, 2022 at 1:50pm   2 Most recent comment from John G:Hi Paul,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This is a strange i ... CINÉMA BIO Social Share PopupClosed   LayerSlider for WordPress   Updated December 21, 2022 at 4:35pm   3 Most recent comment from CINÉMA BIO:Thanks! John Felan Bulk Upload of images/slidesClosed   LayerSlider for WordPress   Updated December 19, 2022 at 12:04pm   2 Most recent comment from George K:Hello John,Yes, there is a very easy way to do that. Create a new project which will have a single, empty slide by default. Next, click on Slides on the right sidebar, then under Background, click to ... Silla Palsdottir Video Uploading issueClosed   LayerSlider for WordPress   Updated December 16, 2022 at 7:43pm   4 Most recent comment from George K:I've checked both URLs ( www.icelandupdate.com & www.murogmal.is/slideshow/ ) in Google Chrome, Safari, Firefox and on iPad. For me, the videos are playing on all devices/browsers without any ... Jim Hebin Marketing Page PACKClosed   LayerSlider for WordPress   Updated December 16, 2022 at 3:28pm   20 Most recent comment from John G:I'm glad that you could solve the issue. Yes, you can use the same license key. We have some catering and restaurant-related templates, but since I'm not sure what you're looking for, I ... Eric Heimke Fatal error: Uncaught Error in pluginClosed   LayerSlider for WordPress   Updated December 15, 2022 at 2:57pm   2 Most recent comment from John G:Hi Eric,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This error message ... Florian Griesinger Register LicenseClosed   LayerSlider for WordPress   Updated December 14, 2022 at 5:21pm   2 Most recent comment from John G:Hi Florian,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This is a server ... Massimiliano Guidetti Publishing PopupsClosed   LayerSlider for WordPress   Updated December 14, 2022 at 5:11pm   4 Most recent comment from George K:Hello Massimiliano, Yes, unfortunately, our previous YouTube channel was lost due to a technical issue, and the new one is still being updated.In Gutenberg, you should open the dropdown menu in the up ... Ingo Wolfmayr Popup - popupShowOnClickClosed   LayerSlider for jQuery   Updated December 14, 2022 at 11:45am   4 Most recent comment from George K:Thank you for your feedback! Phillip Bryan Trouble deleting projectsClosed   LayerSlider for WordPress   Updated December 14, 2022 at 11:45am   5 Most recent comment from George K:Thank you for your feedback!