Public Ticket #3399044
Can't add video slide - http error


  • Eva started the conversation


    I can't seem to add video slides to my slider. I get the following error when I try to save:

    "Your HTTP server thrown the following error: Forbidden"

    When I check the console I see that the resource causing the 403 is /wp-admin/admin-ajax.php. This seems odd as none of the other actions in Layerslider causes the same issue.

    I've checked the System Status page and there are no issues there. WordPress, theme and plugins are all on the latest version. I also couldn't detect a plugin conflict.

    What could be the problem here? Thanks

  • Eva replied

    Sorry, disregard my question. I found the solution: I had to deactivate Wordfence and create a new slider for it to work.

  •  112
    George replied

    Hello Eva,

    Thank you for your feedback.
    Is there anything else I can help you with?

    Best Regards,
    George | Kreatura Dev Team