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Public Tickets

Aaron LayerSlider behind transparent headerClosed   LayerSlider for WordPress   Updated May 8, 2023 at 7:58pm   2 Most recent comment from George K:Hello Aaron,Please set the Layout mode to Full width in Project Settings.You can move the slider up with the page builder you're using or maybe there is an option for that in your theme setting ... Sandra Trouble opening Layer Slider to create a popupClosed   LayerSlider for WordPress   Updated May 8, 2023 at 6:40pm   2 Most recent comment from George K:Hello Sandra,I'm sorry to hear that you're experiencing difficulties. Based on your description, I believe the issue is related to caching. It can be the web browser cache, but more likely ... John Schrock layerslider not viewableClosed   LayerSlider for WordPress   Updated May 8, 2023 at 11:28am   29 Most recent comment from George K:Hello,This is someone else's ticket. Please open a new separate ticket for this case. Tamir Can i make Animated Gradient Background?Closed   LayerSlider for WordPress   Updated May 4, 2023 at 4:42pm   3 Most recent comment from Tamir:Looking for it. LayerSlider is amazing web program.Thank you for your fast reply. Tamir Disable round icon in top-right corner.Closed   LayerSlider for WordPress   Updated May 4, 2023 at 4:41pm   3 Most recent comment from Tamir:So simple ! TNX  Austin Paid for it, plugin is brokenClosed   LayerSlider for WordPress   Updated May 2, 2023 at 11:28am   4 Most recent comment from John G:As requested, I've issued a full refund for your order and canceled the related subscription. Please note that it usually takes 3-5 business days for the transaction to complete. Caio Prado not workingClosed   LayerSlider for WordPress   Updated May 1, 2023 at 5:34am   2 Most recent comment from George K:Hello Caio, I'm sorry for the delayed reply.If the issue is that the slider is not taking all the available height of the browser, that is an option in Project Settings -> Layout -> Mode (set it ... Richard Dieffenbach bottom thumbs vertical positionClosed   LayerSlider for jQuery   Updated April 27, 2023 at 11:02am   6 Most recent comment from George K:Thank you for your kind words! František Korečko mobile viewClosed   LayerSlider for WordPress   Updated April 26, 2023 at 9:20am   2 Most recent comment from George K:Hello František,You cannot specify different initial sizes for different devices, but if you choose full size layout, the slider will always fit into the screen size. In this case you can use device ... Bruce Gust Transition PresetsClosed   LayerSlider for WordPress   Updated April 24, 2023 at 5:41pm   3 Most recent comment from Bruce Gust:That did it! Thank you! Richard Dieffenbach Getting You Tube Vids to AutostartClosed   LayerSlider for jQuery   Updated April 24, 2023 at 3:03pm   8 Most recent comment from Richard Dieffenbach:It worked ok for my friend.... excuse me while I go out and jump off a cliff. As long as it works for others I'm ok with it.Thanks George, you can close this ticket.Love Layerslider,Rick Paul Coulson Licencing on dev and prod sitesClosed   LayerSlider for WordPress   Updated April 24, 2023 at 1:54pm   4 Most recent comment from George K:Hello Paul,The "stage" or "dev" word should be separated by a period or hyphen to be recognized by LayerSlider as a dev page.https://safeathome.dev.wpengine.comhttps://safeathome-dev.wpengine.comWit ... OnlineVisions mobile responsive viewClosed   LayerSlider for WordPress   Updated April 24, 2023 at 12:42pm   2 Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you would like t ... Claus Fjeldgaard Scroll directionClosed   LayerSlider for WordPress   Updated April 18, 2023 at 2:16pm   2 Most recent comment from George K:Hello,Unfortunately, currently there is no option for that but we are planning to add this feature in the near future. Sky first elements don't show parallax until next elements showClosed   LayerSlider for WordPress   Updated April 13, 2023 at 6:31pm   4 Most recent comment from George K:Thank you for the feedback, have a nice day!