Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Mohamad Translatepress pluginClosed   LayerSlider for WordPress   Updated November 2, 2023 at 5:33pm   6 Most recent comment from Mohamad:Hi John, Thanks for this great support! it works when i disabled the plugin and cleared the cache. Best regards Martine Goldenbeld Slider full widthClosed   LayerSlider for WordPress   Updated November 2, 2023 at 2:08pm   2 Most recent comment from George K:Hello Martine,The slider on your site is fullwidth. Please set the images you are using as slide backgrounds so they will fill the whole slider. Josh arrows on slider brokenClosed   LayerSlider for WordPress   Updated October 31, 2023 at 2:36pm   2 Most recent comment from George K:Hello Josh, Yes, unfortunately it is an Enfold issue. Please contact to the theme developer, because Enfold is forcefully overwriting LayerSlider's default GUI styles and we cannot fix that. Darryn Button Carousel with arrowsClosed   LayerSlider for WordPress   Updated October 27, 2023 at 4:48pm   5 Most recent comment from George K:Yes, every layer has hover transition. You add/enable hover transition by clicking on the Transition Selector and selecting Hover Transition. [email protected] slider blinking or resizing in mobileClosed   LayerSlider for WordPress   Updated October 27, 2023 at 10:58am   2 Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've checked y ... FRANCESCO TRANSITION PRESETClosed   LayerSlider for WordPress   Updated October 26, 2023 at 3:16pm   4 Most recent comment from George K:Hi Francesco,Please follow the instruction: do not move down your cursor. Move to the right over the checkmark and click on the checkmark. That step will apply the transition. I've made a video ... Reymi Castellanos Your repository does not exist. WP cannot install the layersliderClosed   LayerSlider for WordPress   Updated October 24, 2023 at 2:09pm   6 Most recent comment from George K:As I can see, your hosting is GoDaddy.I can confirm, that this IP is not blacklisted on our server.Could you check LayerSlider's System Status ? If the "WP Remote Functions" row is showing an ... Kevin PHP 8.1 and above error correctionClosed   LayerSlider for WordPress   Updated October 18, 2023 at 11:57am   2 Most recent comment from John G:Hi Kevin,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.Absolutely! We ... Huck Haas I need some guidance in installing the LayerSlider "Sweet Candies".Closed   LayerSlider for WordPress   Updated October 16, 2023 at 1:06pm   4 Most recent comment from George K:Hello Huck,I'm sorry, I misunderstood.This effect is based on the Pin Layer function (under Layers -> Style -> Size & Position). If you enable this setting for a layer, that means that it will be ... Ed Rosenthal image to fit and show all in containerClosed   LayerSlider for WordPress   Updated October 16, 2023 at 11:43am   2 Most recent comment from George K:Hello Ed,Full width and full size sliders are not respecting the parent containers width. That's the normal behavior. I would recommend you to use responsive layout instead of full width. Rob LayerSlayer issue after domain transferClosed   LayerSlider for WordPress   Updated October 13, 2023 at 2:12pm   4 Most recent comment from George K:Hello Rob,I've checked your site at: https://automotive-wealth.com/It seems you are using another slider plugin and not LayerSlider. Steve cant open old layersliderClosed   LayerSlider for WordPress   Updated October 9, 2023 at 3:26pm   2 Most recent comment from George K:Hello Steve,Please empty/purge all caches in any cache plugins you are using. This should solve your issue. Stefan Treichl Transition presentsClosed   LayerSlider for WordPress   Updated October 9, 2023 at 12:25pm   2 Most recent comment from George K:Hello Stefan,Please click on the checkmark to apply the preset (clicking on the preset name only plays a preview of that). Henrik TextClosed   LayerSlider for WordPress   Updated October 6, 2023 at 8:08am   3 Most recent comment from Henrik:You are the best. Thank yoy :-) Stephen Parker Images showing up not in any layer.Closed   LayerSlider for WordPress   Updated October 2, 2023 at 1:37pm   7 Most recent comment from Stephen Parker:Thank you, George. That did the trick. I think we're set now. Appreciate the help! ❤️