Okay

Public Tickets

Steve Biese Plugin locks up WordPress siteClosed   LayerSlider for WordPress   Updated December 11, 2022 at 6:13pm   3 Most recent comment from George K:Hello Steve,Please create me a demo site where I can check this issue and allow my IP address: 81.183.193.56 Chris Bradbury Animated tooltipsClosed   LayerSlider for jQuery   Updated December 11, 2022 at 6:11pm   11 Most recent comment from George K:Yes, solutions like this are very nice and clean. With JS, it would be more complicated. We are planning to add an extended layer actions functionality to a future version of the plugin. Marco google fontsClosed   LayerSlider for WordPress   Updated December 8, 2022 at 11:35pm   2 Most recent comment from John G:Hi Marco,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.You can disable Go ... Bruno Rony Can no longer save my workClosed   LayerSlider for WordPress   Updated December 7, 2022 at 6:52pm   3 Most recent comment from Bruno Rony:Hi John,Thank you so much for your help. You are absolutely right and after consulting with my server admin, he identified a size limit that affected Layerslider. So it is now fixed and I can enjoy th ... Emily Young 500 Internal Server Error on InstallClosed   LayerSlider for WordPress   Updated December 7, 2022 at 2:35pm   2 Most recent comment from John G:Hi Emily,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I'm sorry for the longer-than-usual response time, and I appreciate your patience while ... Phillip Bryan Mouse Triggers & Layer LinksClosed   LayerSlider for WordPress   Updated December 6, 2022 at 2:14pm   3 Most recent comment from Phillip Bryan:Thank you! F.-Michael Krause Adobe FontsClosed   LayerSlider for WordPress   Updated December 5, 2022 at 2:01pm   2 Most recent comment from John G:Hi Michael,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.LayerSlider does ... Mathieu layer Slider issueClosed   LayerSlider for WordPress   Updated December 5, 2022 at 12:23pm   2 Most recent comment from George K:Hi Mathieu,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I can see, ... Anton Where is the manager?Closed   LayerSlider for jQuery   Updated December 5, 2022 at 11:56am   2 Most recent comment from George K:Hello Anton,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... Evelyne Charlopeau Plugin updateClosed   LayerSlider for WordPress   Updated December 1, 2022 at 6:36pm   2 Most recent comment from John G:Hi Evelyne,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.I've just replied to your email. For reference, here's what I've said:"I ... steve solace pop upClosed   LayerSlider for WordPress   Updated December 1, 2022 at 6:22pm   4 Most recent comment from John G:I'd recommend using a third-party plugin where you can build the form and then embed it with its shortcode. I'm not sure about the other issues. They all sound very strange, and we've n ... Joseph Burak InstallationClosed   LayerSlider for WordPress   Updated December 1, 2022 at 6:42am   2 Most recent comment from George K:Hello Joseph, Thank you for writing us.The downloaded layersliderwp-x.x.x.installable.zip file with the "installable" string in its name is the install file itself. You don't need to uncompress i ... jonathonfowler Responsive Slider not displaying full width of screenClosed   LayerSlider for WordPress   Updated November 30, 2022 at 3:10pm   5 Most recent comment from George K:Please remove Maximum Responsive Ratio value (in Project Settings -> Layout -> Responsive). Please note that Advances Settings should be enabled to show this setting. Marion Kronwald Can not activate my licenceClosed   LayerSlider for WordPress   Updated November 29, 2022 at 3:42pm   6 Most recent comment from John G:Thank you, Marion! I was able to log in and reproduce the issue. Sadly, as System Status also shows, it's a web server configuration issue. That means that the hosting provider does not allow ex ... Kevin Lefebvre SupportClosed   LayerSlider for WordPress   Updated November 28, 2022 at 5:42pm   21 Most recent comment from Randy:I was using as an example and know I can use it elsewhere. The second part of your answer is to my meaning. Thanks!