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Public Tickets

Tiffany Layer Slider Front End Error MessageClosed   LayerSlider for WordPress   Updated November 21, 2023 at 12:57pm   4 Most recent comment from George K:Hello Tiffany,I can see the slider on your home page. Did you manage to solve this issue in the mean time? Mari Sandifer Slider Not ShowingClosed   LayerSlider for WordPress   Updated November 21, 2023 at 12:54pm   5 Most recent comment from George K:Hello Mari,I'm not sure about that. Currently, I cannot see any sliders on your homepage. Perry Hover featureClosed   LayerSlider for WordPress   Updated November 16, 2023 at 1:56pm   4 Most recent comment from George K:Hello Perry, It is very easy: create a new image layer, set the size and position. It will be the "bottom" layer. Then, duplicate this layer and change the image to another (this will be the "top" lay ... Patrizio De Priori BugClosed   LayerSlider for WordPress   Updated November 14, 2023 at 7:44pm   14 Most recent comment from John G:No problem; I'm glad I was able to help debug this issue. You can delete the test account now. Patrizio De Priori BugClosed   LayerSlider for WordPress   Updated November 13, 2023 at 4:56pm   1 Most recent comment from Patrizio De Priori:I've been using Layerslider for a while now, but I've seen this bug.Premise:I use a Mac with Safari Crome and FirefoxWP latest versionPHP 8 For example, when I want to change the color of a ... Fabio RefundClosed   LayerSlider for WordPress   Updated November 10, 2023 at 3:14pm   5 Most recent comment from Fabio:Thank you George. I'll follow your advice.Regards,Fabio  Amanda PHP warning errorsClosed   LayerSlider for WordPress   Updated November 8, 2023 at 2:26pm   4 Most recent comment from John G:Thank you for the feedback, Amanda. I'm glad you could solve the problem. Charmaine Taylor Problem with SliderClosed   LayerSlider for WordPress   Updated November 8, 2023 at 2:20pm   6 Most recent comment from George K:Thank you for the reply. Have a nice day. Nikolay Kolev not workingClosed   LayerSlider for WordPress   Updated November 8, 2023 at 1:51pm   4 Most recent comment from John G:Please navigate to System Status and press the Update Database button if you haven't done it already. If that doesn't help, it's almost certain that a server configuration issue causes ... Bia Plugin doesn't work with my WP ThemeClosed   LayerSlider for WordPress   Updated November 7, 2023 at 2:35pm   2 Most recent comment from George K:Hello Bia,As I can see, my colleague has already sent you a reply via email with the following answer:You can import LayerSlider projects into your WordPress site as shown on the following URL: https: ... Aaron blogpost sliderClosed   LayerSlider for WordPress   Updated November 6, 2023 at 12:38pm   2 Most recent comment from George K:Hi Aaron, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You can crea ... Martin Prevent video / Layerslider from loading on mobile deviceClosed   LayerSlider for WordPress   Updated November 3, 2023 at 2:33pm   2 Most recent comment from George K:Hello Martin, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We are us ... Craig Westbury Popup continually repeatingClosed   LayerSlider for WordPress   Updated November 3, 2023 at 2:12pm   10 Most recent comment from George K:Helo Craig,Currently, for popups, this setting is checked on the server. Therefore, if you are using a cache service, the problem is that if a user visits your page and in the stored version of your c ... jonathonfowler Slider display on homepage only using shortcode?Closed   LayerSlider for WordPress   Updated November 3, 2023 at 1:30pm   2 Most recent comment from John G:Hi Jonathon, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket. The shortcode ... Mohamad Translatepress pluginClosed   LayerSlider for WordPress   Updated November 2, 2023 at 5:33pm   6 Most recent comment from Mohamad:Hi John, Thanks for this great support! it works when i disabled the plugin and cleared the cache. Best regards