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  Public Ticket #3605847
plugin not being able to edit
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Comments

  • Kyle Shepard started the conversation

    Plugin not being able to edit in Worpress. The plugin is the latest, all the slides are there, my wordpress is the latest. My theme (Betheme) is the latest. Trying to edit a slide I just get the "loading" animation that spins, and spins, and spins.... I've deactivated the plugin, and re-activated it. Still nothing

  •  112
    George replied

    Hello Kyle,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I recommend you to clear all caches (both in browser & all cache files in any WordPress cache plugins you use), and also clear local storage. That should fix this issue.

    Attached files:  open-system-status.png
      system-status-clear-localstorage.png

    Best Regards,
    George | Kreatura Dev Team

  • Kyle Shepard replied

    George,

    Ok, I tried this but it didn't work... BUT... I went onto a different browser and it worked there... so all is good. Thank you.

    Kyle

  •  112
    George replied

    Thank you for the feedback.
    In which browser did you experience that issue?

    Best Regards,
    George | Kreatura Dev Team