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Public Tickets

Alexander Schloegl Colour transitionsClosed   LayerSlider for jQuery   Updated January 16, 2024 at 12:37pm   3 Most recent comment from Alexander Schloegl:Thanks for the link George, this is exactly what I was looking for!Best regards, A. alcides projetoClosed   LayerSlider for WordPress   Updated January 15, 2024 at 3:07pm   2 Most recent comment from George K:Hello alcides,Unfortunately, if you have permanently deleted the project, there is no way to restore it. But if you just hid it, hidden projects can also be made visible in the listing settings. Michael Can't animate with preset opening transitionClosed   LayerSlider for WordPress   Updated January 15, 2024 at 1:11pm   5 Most recent comment from Michael:Ah thank god! I do loads of interaction design, so ... maybe is less logic indeed. hehe... Sergio Veliz updateClosed   LayerSlider for WordPress   Updated January 15, 2024 at 12:34pm   2 Most recent comment from George K:Hello Sergio, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. It seems ... Mohamed The Sliders & other parts are not performing wellClosed   LayerSlider for WordPress   Updated January 11, 2024 at 8:39pm   17 Most recent comment from George K:I've already answered your question about the black lines. It is caused by the aggressive custom style rules of your theme. I'm sorry, but you are wrong: these issues are not related to Laye ... Jojo Sliders on homepage do not work on mobileClosed   LayerSlider for WordPress   Updated January 8, 2024 at 12:41pm   2 Most recent comment from George K:Hi Jojo,I've checked your website on mobile but the slider is visible for me. Did you fix this issue in the mean time? indrajit Not able to update 7.9Closed   LayerSlider for WordPress   Updated January 5, 2024 at 12:05pm   2 Most recent comment from George K:Hello, I've checked your website and you are currently running the latest version of LayerSlider. Have you managed to you fix the update issue in the mean time? Miriam Slider black line underneathClosed   LayerSlider for WordPress   Updated December 28, 2023 at 7:45pm   4 Most recent comment from Miriam:Thanks! Thanh Bình Võ RefundClosed   LayerSlider for WordPress   Updated December 28, 2023 at 4:51pm   2 Most recent comment from George K:Hi Thahn, As requested, I've processed a full refund for the renewal charge and made sure the related subscription is canceled. Please note that it can take up to 3-5 business days for the trans ... projectwebseo jquery version using templateClosed   LayerSlider for WordPress   Updated December 21, 2023 at 5:06pm   3 Most recent comment from projectwebseo:Thank you! This is resolved. Parath Publish slider errorClosed   LayerSlider for WordPress   Updated December 20, 2023 at 4:25pm   4 Most recent comment from John G:Hi Parath,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.I'm sorry to ... peter Cant install sliderClosed   LayerSlider for WordPress   Updated December 14, 2023 at 8:41pm   2 Most recent comment from George K:Hello Peter,In this case, please contact to your hosting provider, they can increase the upload_max_filesize limit in php.ini Miriam Problem with 2 shortcodesClosed   LayerSlider for WordPress   Updated December 14, 2023 at 11:42am   7 Most recent comment from Miriam:You rock! Thanks! Studio Safari bugClosed   LayerSlider for WordPress   Updated December 12, 2023 at 2:26pm   4 Most recent comment from George K:Hello Miriam,Please disable any Image Lazy Loader function. LayerSlider has a built-in solution for loading the images and content exactly when it needed, but 3rd party image loaders can break the pro ... Ron Tomasetti Vimeo Video Not WorkingClosed   LayerSlider for WordPress   Updated December 12, 2023 at 7:22am   8 Most recent comment from George K:Hello Ron, As I know, RevSlider uses the same product strategy that we do. That means, many themes comes with included RevSlider and/or LayerSlider and you can use these theme embedded versions for th ...