Public Ticket #3606024
Layer slider not appearing on mobile and tablet


  •  1
    Seiko started the conversation

    I have imported a Layerslider template called "Sculptor" and have edited the images and text in it. I only need one section of the template so I deleted the rest. I've used dfferent templates from Layerslider and have had success with it, but somehow this project is not showing up when switching to mobile mode.

    So far I have create the project, published it on layerslider, added the shortcode to one of my page, and in the wordpress edit page, the desktop view looks fine but when i switch view to mobile or tablet it doesn't show up. It's not giving me any error either so I'm not sure what's goin on. 

    If you go the this page that  I have published : https://jjgp.tempurl.host/about-us/

    You will see what i mean. Please check on mobile or table.

    Attached files:  Screenshot_Layersider-troubleshooting (1).png
      Screenshot_Layersider-troubleshooting (2).png

  •  112
    George replied


    Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    The slider disappears on mobile devices because this is a desktop-only template from the "Sculptor" template pack. You can find the mobile-friendly variant of this slider in the package, where the image and text are vertically aligned. Use both sliders with your own content on the same page if you would like to have a mobile version, too.

    Best Regards,
    George | Kreatura Dev Team