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Public Tickets

Mack Williams Overlapping layers in slides   LayerSlider for WordPress   Updated 4 hours ago   1 Most recent comment from Mack Williams:Hi. I am trying to have single words be highlighted depending on which slide we're on (1-3). However, I don't want the previous words to fade out when you switch slides. But when I add a lay ... Daniel Gonzalez Button functionality   LayerSlider for WordPress   Updated 13 hours ago   7 Most recent comment from George K:As I can see, it is still enabled in LayerSlider ID 118 (which is a mobile-only slider) Alex Fashion Template Transition   LayerSlider for WordPress   Updated 1 day ago   2 Most recent comment from George K:Hello Alex, First of all, this works best when using a full-size layout. You’ll need to use the "Pin layer" setting on the layers you’d like to “stay” in its original position during the scrol ... Andrew Zen Garden Template   LayerSlider for WordPress   Updated 1 day ago   4 Most recent comment from George K:Hello Andrew,I suggest h.264 codec and mp4 format. Peter Church unable to save or publish a project   LayerSlider for WordPress   Updated 2 days ago   6 Most recent comment from George K:Great news, thank you for the feedback!Have a nice day! Dillon DeRosa Audio Playlist Slider - Is This Possible?   LayerSlider for WordPress   Updated 2 days ago   4 Most recent comment from George K:Hello Dillon,Unfortunately this is not possible in the current version. You can add some other image layers and with timings, but they won't loop.I've checked your slider and it is amazing, ... Davis Sickmon Upgraded to 7, now I can't edit my old slides   LayerSlider for WordPress   Updated 2 days ago   2 Most recent comment from George K:Hello Davis, Thanks for reaching out and providing those details! Yes, unfortunately that JavaScript error is related to the issue you’re experiencing. It suggests that a required JavaScript compone ... Maïro Help Needed: Linking WordPress Menu Custom Links to Specific Slides   LayerSlider for WordPress   Updated 5 days ago   8 Most recent comment from George K:Unfortunately, using a deeplinked URL (e.g., yourdomain.com#slide1) will only navigate the slider to the specified slide. However, it will not scroll the page to the slider itself. If the slider is ou ... Alex Request for Refund – LayerSlider 7Closed   LayerSlider for WordPress   Updated 1 week ago   2 Most recent comment from George K:Hello Alex,I've issued a full refund for your order. Please allow up to 5 business days for the credits to be reflected in the original payment method. Will Munroe Refund for the pluginClosed   LayerSlider for WordPress   Updated 2 weeks ago   4 Most recent comment from George K:Dear Will, I understand your disappointment, but I’d like to clarify a few important points. First of all, I provided you with detailed responses to all your questions. Moreover, I went far beyond t ... Maïro How to programmatically navigate to a specific slide in LayerSlider using JavaScript?Closed   LayerSlider for WordPress   Updated 2 weeks ago   6 Most recent comment from George K:Hi Maïro, I’m glad to hear the slide change is working correctly now — thanks for the update!To add a smooth scroll to the target slider before the slide changes, here’s what you can do: Add ... Barbara can't downloadClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Barbara, Could you please clarify exactly where you’re trying to download LayerSlider from? Are you clicking a button or a specific link? Any additional information you can provide—such as t ... Howard Goldbaum workspace thumbnails goneClosed   LayerSlider for WordPress   Updated 3 weeks ago   2 Most recent comment from George K:Hello Howard, Use the icon marked on the screenshot to pin the thumbs. Smart ERROR IN PLUGIN CODEClosed   LayerSlider for WordPress   Updated May 2, 2025 at 11:45am   2 Most recent comment from John G:Hello, Thank you for bringing this to our attention, and I'm really sorry to hear about the trouble you're experiencing. My name is John, and I'm happy to assist you. I sincerely apprec ... Yong Jie Request for Refund for Unintended RenewalClosed   LayerSlider for WordPress   Updated April 28, 2025 at 6:39pm   2 Most recent comment from George K:Hello Yong, We would like to kindly inform you that at the time of purchase, there was an option to choose a lifetime license instead of an annual subscription. The annual subscription is offered at a ...