Okay
  Public Ticket #4564875
Activation not registering
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Comments

  • Arthur Ross started the conversation
    3 weeks ago on May 14, 2026 at 4:56pm

    Activating plugin is not registering with you, so I still receive the message attached.

    Attached files:  2026-05-14_10-49-22.png

  •  172
    George replied
    2 weeks ago on May 18, 2026 at 2:08pm

    Hi Arthur,

    Sorry for the inconvenience. This usually happens when the site cannot properly communicate with our activation servers, or when the activation status is cached.

    Please try the following steps first:

    1. Go to LayerSlider → Plugin Settings → System Status and check if there are any warnings related to server connectivity, cURL, SSL, or blocked requests.
    2. Make sure your server/firewall/security plugin is not blocking outgoing connections to LayerSlider’s servers.
    3. Clear all caches, including any WordPress cache plugin, server-side cache, CDN/Cloudflare cache, and browser cache.

    Best Regards,
    George | Kreatura Dev Team