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Public Tickets

Paul Unable to activate licenseClosed   LayerSlider for WordPress   Updated November 11, 2024 at 1:12pm   2 Most recent comment from George K:Hello Paul,You can try to manually update the plugin, which involves the same process as installing the it. To do that, you must first log in to your account and download the latest version of LayerSl ... Loira Upgrading to Professional for 3 websitesClosed   LayerSlider for WordPress   Updated November 6, 2024 at 9:18pm   2 Most recent comment from George K:Hello Loira,Unfortunately, only subscription licenses can be upgraded. You'll need to purchase the Professional for 3 websites license on the following page: https://layerslider.com/pricing/   denis Open by click - unique call back per slideClosed   LayerSlider for WordPress   Updated November 4, 2024 at 4:51pm   6 Most recent comment from George K:First of all, you have to add a class name to your slider under Project Settings / Appearance / project Classes, for example: mypopupThen, you should add the following code to your button:jQuery(  ... Mark Mintler timelineClosed   LayerSlider for WordPress   Updated October 29, 2024 at 6:35pm   8 Most recent comment from George K:For those layers that you don't want to disappear when changing slides, scroll down the opening transition sidebar and set Keep this layer visible -> Forever. David Communicating between two sliders on the same pageClosed   LayerSlider for WordPress   Updated October 29, 2024 at 6:31pm   4 Most recent comment from George K:Nice solution! Thank you for the feedback! Bianca Layersider blank and unable to update pluginClosed   LayerSlider for WordPress   Updated October 28, 2024 at 6:53pm   3 Most recent comment from Bianca:thank you George. this resolved my issue  David Nav buttons and transition issuesClosed   LayerSlider for WordPress   Updated October 27, 2024 at 10:46am   6 Most recent comment from David:Thank you. I just removed the animation and replaced with a quick fade in. That's good enough for me. Dan slide project has a delay between scrolling photos. During the delay, the space turns white.Closed   LayerSlider for WordPress   Updated October 21, 2024 at 8:44am   2 Most recent comment from George K:Hello Dan, First of all, I am sorry for the delayed reply. As I can see, currently there is only one slide in the slider on your home page. This issue can be caused by using image layers instead of sl ... Eliza purchased licenseClosed   LayerSlider for WordPress   Updated October 19, 2024 at 8:53am   2 Most recent comment from George K:Hello Eliza,I've checked your site but couldn't see any error messages. Please provide me more information about this issue. Where should this message appear? Ruanna dropdown / submenu isn't visibleClosed   LayerSlider for WordPress   Updated October 16, 2024 at 10:31am   6 Most recent comment from George K:I don't really understand that: the submenu is in the markup and as I can see it should display on hover and it is only controlled by CSS. If I completely remove LayerSlider from the DOM, it is n ... Joe Ajax errorClosed   LayerSlider for WordPress   Updated October 14, 2024 at 1:11pm   2 Most recent comment from George K:Hello Joe,Do you mean, you get this issue in the Project Editor while trying to save/publish? [email protected] Removing "Use Blank Template" boxClosed   LayerSlider for WordPress   Updated October 8, 2024 at 11:33am   2 Most recent comment from John G:Hello, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your case. If you don't lik ... Wil Haines Migrating FileClosed   LayerSlider for WordPress   Updated October 4, 2024 at 6:49am   2 Most recent comment from George K:Hello Wil,First, I recommend you to upgrade LayerSlider to the latest version on both WordPress sites.Then, log in to WordPress' wp-admin on your old site, open LayerSlider and find the project y ... Cedric How to change color of slider controls from its white defaultClosed   LayerSlider for WordPress   Updated October 2, 2024 at 11:22am   2 Most recent comment from George K:Hello Cedric,You can choose from various slider "skins". Many of them have dark colored gui items. Cedric How to Dynamically Resize Text after translation via a Language Translation PluginClosed   LayerSlider for WordPress   Updated October 2, 2024 at 11:21am   2 Most recent comment from George K:Hello Cedric,No, unfortunately there is no option for that. I suggest you to use a bit smaller font size / line height. And if you remove the height setting of the text layer, it will expand if it nee ...