Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

Darlene Pfahl LayerSlider mp4 playback ALWAYS is TRUEClosed   LayerSlider for WordPress   Updated August 23, 2024 at 5:53am   2 Most recent comment from George K:Hello Darlene,If you are using the video az a background video, it will always autoplay. If it is a normal media layer, you can change if it should autoplay or not with the Autoplay option under Layer ... Sabine Slider Video LoopClosed   LayerSlider for WordPress   Updated August 16, 2024 at 6:46am   4 Most recent comment from George K:I'm sorry, I misunderstood. In this case, please select the video layer, then on the right sidebar, please go to Layers -> Content and scroll down to Media Settings. There you can enable the "Loo ... Aram Subscription popupClosed   LayerSlider for WordPress   Updated August 6, 2024 at 5:03am   3 Most recent comment from Aram:Thank you. Best regards!  Rev. Dan Adolphson sizing issuesClosed   LayerSlider for WordPress   Updated August 3, 2024 at 2:36pm   4 Most recent comment from George K:Hello Dan,Yes, "fixed" layout means that the slider won't apply to the screen width (it won't be responsive). That is the normal behaviour of fixed setting. Try "full width" - maybe that is ... Ivan Stachoulenok JavaScriptClosed   LayerSlider for WordPress   Updated August 3, 2024 at 6:54am   2 Most recent comment from George K:Hello Ivan,You can easily tell LayerSlider to switch to the requested slide by using the following method:jQuery('#slider').layerSlider(2);where #slider is the LayerSlider element itself an ... Julian Layslider continius transitionClosed   LayerSlider for WordPress   Updated July 30, 2024 at 8:06am   3 Most recent comment from Julian:Perfect - I just never found this select :)You can close the ticket. Mylo layer slider will not upload imagesClosed   LayerSlider for WordPress   Updated July 29, 2024 at 5:48pm   2 Most recent comment from John G:Hi Mylo, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your case. I'm sorry to h ... Karinna LayerSlider not showing up on iPad/tabletClosed   LayerSlider for WordPress   Updated July 29, 2024 at 5:13pm   2 Most recent comment from George K:Hello Karinna, No, the update should not affect the slider's visibility on different devices. This issue must come from a 3rd party plugin , from your website builder or from your theme. Amilcar Effects in the SlidersClosed   LayerSlider for WordPress   Updated July 23, 2024 at 3:36pm   2 Most recent comment from George K:Hello Amilcar,Slide transitions work only with slide background images and/or slide background colors. You should add slide background image or color if you would like to use these transitions. Cedric Best Canvas Width by Device – i.e., Wordpress Visibility SettingsClosed   LayerSlider for WordPress   Updated July 15, 2024 at 3:22pm   2 Most recent comment from George K:Hello Cedric, I would suggest you to create a desktop slider (it can be responsive or full.width or full-size - depending on you requirements) about 1000-1280px width and for the portrait-tablet and m ... Gretchen Bily Do I have to make a separate, mobile version of the sliders or is there a way to make them responsive?Closed   LayerSlider for WordPress   Updated July 13, 2024 at 9:38pm   3 Most recent comment from Gretchen Bily:Thanks, George! SOHAIL RefundClosed   LayerSlider for WordPress   Updated July 13, 2024 at 4:00pm   2 Most recent comment from George K:Hello Sohail,I've issued a full refund for your order and made sure the related subscription is canceled to avoid future charges. Please allow up to 5 business days for the credits to be reflecte ... Simon Vetterli Layerslider adds overflow in sectionClosed   LayerSlider for WordPress   Updated June 28, 2024 at 7:05am   2 Most recent comment from George K:Hello Simon,If you are using a scroll / sticky scene from Layout types, these style rules are necessary for the proper working. If you are using other Layout modes, this can be disabled by the followi ... Cedric Scroll Scene Functionality in a Layer Slider Popup Project??Closed   LayerSlider for WordPress   Updated June 27, 2024 at 7:28pm   2 Most recent comment from George K:Hello Cedric,No, unfortunately scroll scene function is not available in popup layout. Paul Clearfire Parallax in iOSClosed   LayerSlider for WordPress   Updated June 24, 2024 at 9:26am   4 Most recent comment from George K:Great, thank you for the feedback!We will consider your idea regarding the unique layer type.