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Public Tickets

Matthew Walker Transition presetsClosed   LayerSlider for WordPress   Updated May 25, 2024 at 8:02pm   2 Most recent comment from George K:Hello, By clicking to a transition preset, it will preview it. If you would like to apply that transition to the layer, just simply click to the checkmark at the right side of the preset name. And aft ... Shaun Vogel mobile responsivenessClosed   LayerSlider for WordPress   Updated May 22, 2024 at 3:12pm   4 Most recent comment from George K:In that case, I would recommend you to create two different sliders, one for tablet & desktop devices and another for mobile devices. In this case, you can set how these layers work on different devi ... Tammy Sherrill layer slider troubleClosed   LayerSlider for WordPress   Updated May 13, 2024 at 12:23pm   4 Most recent comment from George K:Hello Tammy, 1. You can use only two words which will appear one after the other if the timings are correct. The best way to do that is to download the Marketing Pack slider and simply change the text ... jelle Hoekstra Slider not working anymoreClosed   LayerSlider for WordPress   Updated May 4, 2024 at 8:53am   2 Most recent comment from George K:Hello jelle,The prev/next navigation buttons are there but they are invisible, because they are white in the currently selected "skin" (v6) - and the background of your slider is also white. Please s ... Martha quitingClosed   LayerSlider for WordPress   Updated May 3, 2024 at 4:55am   2 Most recent comment from George K:Hello Martha,I am sorry but I cannot refund your purchase, since you are already used the license key for updating the theme-embedded LayerSlider to the latest version and the license key is still use ... Steve Thumbnail imagesClosed   LayerSlider for WordPress   Updated May 3, 2024 at 4:47am   5 Most recent comment from George K:Thank you for the feedback. Felix Vilchez change the site associatedClosed   LayerSlider for WordPress   Updated April 30, 2024 at 12:28pm   2 Most recent comment from George K:Hello Felix,To do this, please deactivate the license on your current site and after that you can use the same license key on the new site. Vicki ResponsivenessClosed   LayerSlider for WordPress   Updated April 27, 2024 at 1:20pm   5 Most recent comment from Vicki:That was it. Thanks. Lars Aldman Stop loading font awesomeClosed   LayerSlider for WordPress   Updated April 23, 2024 at 2:47pm   2 Most recent comment from George K:Hello, Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider loads ... Daniel Gonzalez weird scaling after upgradeClosed   LayerSlider for WordPress   Updated April 17, 2024 at 3:02pm   3 Most recent comment from Daniel Gonzalez:Thank you, that fixed it! Ivan Stachoulenok API or JavaScriptClosed   LayerSlider for WordPress   Updated April 16, 2024 at 9:13am   2 Most recent comment from George K:Hello Ivan,Is there a webhook when runs by changing the value in that input field? Victor Changes not savedClosed   LayerSlider for WordPress   Updated April 15, 2024 at 8:09am   2 Most recent comment from George K:Hello Victor,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Are you usin ... Romans Lazurko RefundClosed   LayerSlider for WordPress   Updated April 12, 2024 at 4:21pm   4 Most recent comment from George K:I appreciate your correct answer and attitude.As requested, I've processed a full refund for the renewal charge and made sure the related subscription is canceled. It can take up to 3-5 business ... Lelo Mallya POST ON LAYERSLIDER NOT OPENINGClosed   LayerSlider for WordPress   Updated April 10, 2024 at 4:49pm   2 Most recent comment from George K:Hello, Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. This issue is not ... Danna McCormick Mobile pause on overClosed   LayerSlider for WordPress   Updated April 8, 2024 at 4:13pm   4 Most recent comment from George K:No, you are right, it does not work. I've talked to the developers and they recommend you to enable the slideshow start/stop buttons and tap to stop if you would like to stop/pause the slideshow ...