Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

Heather Roark First Contentful Paint & Largest Contentful PaintClosed   LayerSlider for WordPress   Updated March 5, 2024 at 11:39am   2 Most recent comment from George K:Hello Heather,Unfortunately, synthetic tests tend to provide lower or even bad scores for dynamic content like a slider. For example, apple.com scores terribly on mobile devices, while youtube.com sc ... Sarah Tablet and mobile view don't workClosed   LayerSlider for WordPress   Updated February 29, 2024 at 7:32pm   2 Most recent comment from George K:Hello Sarah,In mobile view, the editor is hiding layers that should not be visible on mobile devices, but it won't resize the canvas. To check how does the slider look on mobile devices, please o ... Seiko Test emailClosed   LayerSlider for WordPress   Updated February 27, 2024 at 2:53pm   3 Most recent comment from Seiko:Thank you so much for your prompt response! I'm glad there was another way to achieve similar result and that it wasn't completely taken away. Thank you for explaining it to me. I understa ... Lars Aldman Not responsiveClosed   LayerSlider for WordPress   Updated February 26, 2024 at 1:00pm   4 Most recent comment from George K:Thank you for the feedback! Nan activation of purchased license for Layer Slider in theme bundleClosed   LayerSlider for WordPress   Updated February 24, 2024 at 3:41pm   4 Most recent comment from John G:Thank you for the feedback; I really appreciate your kind words! We understand how frustrating it can be to purchase a new product that doesn't work as it should. Thankfully, it seems the issue i ... Andrew Hide on desktopClosed   LayerSlider for WordPress   Updated February 24, 2024 at 6:24am   3 Most recent comment from George K:Hello Andrew,Thank you for the feedback. Please, let me know if I can help you with anything else. projectwebseo simple video background in jquery versionClosed   LayerSlider for WordPress   Updated February 20, 2024 at 9:03pm   2 Most recent comment from George K:Hello,I recommend you to build the slider with the WordPress version, by using the LayerSlider Project Editor. then, you can export the slider for the jQuery version and this solution will generate th ... Matteo The slider is broken since the updateClosed   LayerSlider for WordPress   Updated February 20, 2024 at 8:45pm   2 Most recent comment from George K:Hello Matteo,Please disable LiteSpeed's JavaScript and Image lazy load services. Robert Dickie Projects not available in pagesClosed   LayerSlider for WordPress   Updated February 19, 2024 at 2:18pm   7 Most recent comment from John G:Hi Bob,I'm really glad you could solve the issue, and I'm sorry about the longer-than-usual response time due to the weekend. I'm not sure what the problem might have been. The things ... Alex Vavages CancellationClosed   LayerSlider for WordPress   Updated February 17, 2024 at 7:27am   2 Most recent comment from George K:Hello Alex,I've cancelled your subscription. Luis Can't make the hover on productsClosed   LayerSlider for WordPress   Updated February 13, 2024 at 7:29pm   2 Most recent comment from George K:Hello Luis, First of all, you are right: unfortunately, we don't have any tutorial videos at this time. We had many videos with the previous GUI (LayerSlider 6), but due to a technical issue, we ... cohete.net I'm unable to use the fonts imported to Elementor on Layer SliderClosed   LayerSlider for WordPress   Updated February 13, 2024 at 7:05pm   2 Most recent comment from George K:Hello,I recommend you to use a custom font loader plugin, which allows you to load your font also to your wp-admin interface (not just for Elementor). Maybe this can be work: https://wordpress.org/pl ... Ruud How to connec two slides with scroll animationClosed   LayerSlider for WordPress   Updated February 12, 2024 at 6:42pm   2 Most recent comment from George K:Hello Ruud, These sliders are often Scroll Scenes. You can set a slider to Scroll Scene under Layout in Project Settings. If the slider is a Scroll Scene, all the layer animations will be play as you ... Howard Goldbaum making slideshow images non-copyableClosed   LayerSlider for WordPress   Updated February 12, 2024 at 6:35pm   2 Most recent comment from George K:Hello Howard,Please open Project Settings and use the "Disable Context Menu" option under Miscellaneous. Louise Adamson Unable to locate import for demo slidesClosed   LayerSlider for WordPress   Updated January 29, 2024 at 12:17pm   2 Most recent comment from George K:Hello Louise,This image shows an older version of LayerSlider. In the current version, the interface does not look like this, but my colleague sent me an email about how you can import.