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Public Tickets

Miroslav Horák Desktop View/Tablet View, Mobile view does nothing   LayerSlider for WordPress   Updated September 29, 2025 at 4:54pm   4 Most recent comment from George K:For example: https://layerslider.com/sliders/marketing-page-pack/ In this Template Pack you can see mobile versions of several sliders. Chad Further Questions on Ticket Comment from George K [Ticket #4497774]   LayerSlider for WordPress   Updated September 25, 2025 at 5:02pm   2 Most recent comment from George K:Hello Chad,I've attached some screenshots about how to open Transition Selector. Melissa Warburton Download of LayerSlider keeps timing out   LayerSlider for WordPress   Updated September 25, 2025 at 4:56pm   2 Most recent comment from George K:Hi Melissa, My colleague has just replied to your email regarding this issue.  Mauricio actualizar versión PHP 8.4Closed   LayerSlider for WordPress   Updated September 23, 2025 at 5:28pm   4 Most recent comment from John G:Hola Mauricio, Lamento saber que estás teniendo problemas después de actualizar a PHP 8.4. Sin embargo, LayerSlider es completamente compatible con esa versión y no deberías experimentar errores. ... Jay Wilson Large gap appears below layer slider on mobile   LayerSlider for WordPress   Updated September 19, 2025 at 11:42pm   2 Most recent comment from George K:Hi Jay, Thanks for the details and the URL. Have you managed to fix this issue in the meantime? I’ve just checked your site and it looks like both the menu and the hero slider are working fine now. Novariska Slider is not appearing on mobile   LayerSlider for WordPress   Updated September 16, 2025 at 10:20am   2 Most recent comment from George K:Hi Novariska, Thanks for reaching out. The template you’re using is one of LayerSlider’s demo templates, and it has a built-in setting that hides the slider on mobile devices (under a certain scre ... Miroslav Horák Problem with 2D transitions   LayerSlider for WordPress   Updated September 15, 2025 at 11:24am   3 Most recent comment from Miroslav Horák:perfect...now it works well.Thank you,, Miroslav Brian Ablaza Creating Project Groups   LayerSlider for WordPress   Updated September 15, 2025 at 11:13am   2 Most recent comment from George K:Hi Brian, You can create a project group by dragging one project onto another in the projects list. This will create a group. However, this does not mean that the projects will automatically be linked ... Brian Ablaza Save ErrorClosed   LayerSlider for WordPress   Updated September 12, 2025 at 8:26pm   8 Most recent comment from John G:Thanks a lot for sharing these extra details, Brian. It really does help explain the issue and lines up with what we've suspected.  In the meantime, we also looked into what we could do on our s ... mary changing email associated with account   LayerSlider for WordPress   Updated September 11, 2025 at 7:41am   2 Most recent comment from George K:Hi Mary, Thank you for reaching out. Could you please let us know which email address you’d like us to change your account to? Also, should the billing details remain the same, or would you like us ... Willem-Jan Vroom Black screen on frontendClosed   LayerSlider for WordPress   Updated August 29, 2025 at 11:15am   3 Most recent comment from George K:Hello Willem-Jan,Thank you for the feedback. Please let me know if there’s anything else I can assist you with. Michael Pisner Role based slider functionalityClosed   LayerSlider for WordPress   Updated August 14, 2025 at 5:45pm   2 Most recent comment from George K:Hello Michael,Unfortunately this function is not available in LayerSlider. H. van Wouwen email formClosed   LayerSlider for WordPress   Updated August 14, 2025 at 12:26pm   2 Most recent comment from George K:Hello,The main focus of LayerSlider is on design and animation, so it doesn’t offer a built-in feature to directly create a working email form or send emails. You can, however, design the appearance ... Regan Blessinger Can't updateClosed   LayerSlider for WordPress   Updated August 10, 2025 at 8:51am   2 Most recent comment from George K:Hi Regan, Thanks for reaching out. Could you please share a bit more detail about what exactly happens when you try to update or download LayerSlider? For example, do you see any error messages, or do ... Kathi Casey an email I receivedClosed   LayerSlider for WordPress   Updated July 15, 2025 at 3:12pm   3 Most recent comment from Kathi Casey:Thank you George.You have to be careful these days with all the scammers out there!Kathi