Okay

Public Tickets

Edwin Njenga Layerslider not updatedClosed   LayerSlider for WordPress   Updated June 16, 2025 at 11:19am   2 Most recent comment from George K:Hello Edwin,Enfold Theme loads LayerSlider in a non-standard way that interferes with the "normal" version. Please deactivate and remove LayerSlider (your sliders will be not deleted).Then, please log ... Brian Ablaza Save ErrorClosed   LayerSlider for WordPress   Updated June 11, 2025 at 10:44pm   6 Most recent comment from John G:Thank you for your kind words and feedback — it really means a lot and is genuinely helpful. I didn't mean to suggest you considered Undo/Redo as bloat. I only wanted to rationalize (partly for ... Brian Ablaza Product FeatureClosed   LayerSlider for WordPress   Updated June 10, 2025 at 10:32am   2 Most recent comment from George K:Hello Brian, No, the ID is added automatically to the element, but you can assign a class name in Project Settings → Appearance, which you can then use to access it via jQuery. If your “next” ... Brian Ablaza Feature documentationClosed   LayerSlider for WordPress   Updated June 9, 2025 at 12:16pm   2 Most recent comment from George K:Hello Brian, First, you need to create a new Popup Project in LayerSlider. You can do this by going to the Project Editor and choosing Popup as the project layout when creating a new project. Once you ... Brian Ablaza Slider auto-advanceClosed   LayerSlider for WordPress   Updated June 9, 2025 at 12:10pm   2 Most recent comment from George K:Hello Brian,Yes, there is an option for that. Please open Project Settings, go to slideshow and disable the Auto-start Slideshow feature. Albert wrong adress in HTML in slider for imagesClosed   LayerSlider for WordPress   Updated June 4, 2025 at 12:01pm   4 Most recent comment from George K:Hi Albert,You’re welcome, I’m glad I could help.Out of curiosity, were you eventually able to resolve the issueIt certainly sounds like a challenging situation — I hope things are moving in the ... Alex Text animation shows in preview but not on siteClosed   LayerSlider for WordPress   Updated June 3, 2025 at 12:39pm   4 Most recent comment from George K:Hello Alex, Unfortunately, this issue is caused by a style rule applied by the Enfold theme, which affects the slider elements. We have contacted the Enfold theme developers on numerous occasions to a ... Alex Fashion Template TransitionClosed   LayerSlider for WordPress   Updated June 3, 2025 at 8:06am   3 Most recent comment from Alex:Thank you. This solved my problem Torsten Schmidt Start transition of layer by clickClosed   LayerSlider for WordPress   Updated June 2, 2025 at 2:51pm   4 Most recent comment from George K:Hi Torsten, As I mentioned in my previous message, unfortunately this is currently not possible — even with JavaScript. We are planning to add such a feature in the future, but there is no exact tim ... Grace Cresser RefundClosed   LayerSlider for WordPress   Updated June 2, 2025 at 10:13am   2 Most recent comment from George K:Hello Grace, Thank you for reaching out. As I can see, the license has been used and was activated on the following site: lumaticom.wpcomstaging.com If you’re no longer using it and don’t need the ... Dragomir TemplateClosed   LayerSlider for WordPress   Updated June 2, 2025 at 10:10am   5 Most recent comment from George K:Hello Dragomir,We didn't release it officially but I've exported it for you. Daniel Gonzalez Button functionalityClosed   LayerSlider for WordPress   Updated May 31, 2025 at 11:58am   8 Most recent comment from Daniel Gonzalez:That did it, George. Thank you. Dana WordpClosed   LayerSlider for WordPress   Updated May 30, 2025 at 3:58pm   6 Most recent comment from John G:Thank you for the details, Dana. The issue causing the critical error on your site appears to originate from the Enfold theme. As this theme is developed and maintained by a different company, we unfo ... Mack Williams Overlapping layers in slidesClosed   LayerSlider for WordPress   Updated May 29, 2025 at 1:06pm   3 Most recent comment from Mack Williams:Hi, George. Thanks so much for your help. That worked perfectly. I think my problem was I didn't realize that the stack started at 100, so I was trying values like 10, 20, etc. and never made ... Andrew Zen Garden TemplateClosed   LayerSlider for WordPress   Updated May 27, 2025 at 3:24pm   4 Most recent comment from George K:Hello Andrew,I suggest h.264 codec and mp4 format.