Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

mary feuer Pop UpsClosed   LayerSlider for WordPress   Updated April 3, 2020 at 6:51am   10 Most recent comment from Kreatura Support:You are welcome! Luca Giacinti visualization problem afer WP update to 5.4Closed   LayerSlider for WordPress   Updated April 2, 2020 at 1:41pm   11 Most recent comment from Kreatura Support:You are welcome! I'm glad that I could help. Luigi Cimaponti infoClosed   LayerSlider for WordPress   Updated April 2, 2020 at 12:43pm   55 Most recent comment from Kreatura Support:Hello Luigi,Thank you for your feedback!I couldn't reproduce the issue which you sent in the screenshots. I tried it with or without popup too.We will check this note and if it is necessary, we ... Ric Castagna jQuery and compatibility with Advanced Custom FieldsClosed   LayerSlider for WordPress   Updated April 2, 2020 at 10:49am   2 Most recent comment from Kreatura Support:Hello Ric,Thank you for getting in touch with us!Layerslider works quite well in this regard, so we don't load directly, definitely our own jQuery, so the developer of the Advanced Custom fields� ... Bruce Ronald Quiroz How to update e-mail address in Pop p #7Closed   LayerSlider for WordPress   Updated April 2, 2020 at 9:23am   2 Most recent comment from Kreatura Support:Hello Bruce,Thank you for getting in touch with us!Unfortunately, it is not possible to specify form settings in our plugin. Sorry to be misleading about what you saw in the demos, but with LayerSli ... MDDS Open by click POPUPClosed   LayerSlider for WordPress   Updated April 2, 2020 at 9:17am   6 Most recent comment from Kreatura Support:Hello MDDSThank you for your feedback!Could you please send me a Wordpress admin temporary to your site? I would like to check the configuration.Please send me a screenshot about which element do you ... DAVIAU FLORIAN BILLClosed   LayerSlider for WordPress   Updated April 2, 2020 at 8:17am   2 Most recent comment from Kreatura Support:Hello Florian,Thank you for getting in touch with us!You should login to your account, where you will find the invoice for your puchase. Please check it:https://account.kreaturamedia.com/purchases/If ... Barbara Jermini Slider it's no more visible in the home page.Closed   LayerSlider for WordPress   Updated April 2, 2020 at 7:46am   5 Most recent comment from Kreatura Support:You are welcome! Pam Keeler layer slider not appearingClosed   LayerSlider for WordPress   Updated April 2, 2020 at 7:15am   2 Most recent comment from Kreatura Support:Hello Pam,Thank you for getting in touch with us!You should try to purge your cache settings. If it doesn't work, please let me know and send me a temporary wordpress admin to your site. Thank yo ... Giuseppe Dimunno Mobile friendly sliderClosed   LayerSlider for WordPress   Updated April 1, 2020 at 1:25pm   8 Most recent comment from Kreatura Support:You are welcome!  Marcel Cannot activate layersliderClosed   LayerSlider for WordPress   Updated April 1, 2020 at 12:33pm   8 Most recent comment from Kreatura Support:Hello Marcel,You should enable the external connections in your PHP or other server configurations. Your hosting provider will know if you tell them "all I have to do is connect to 'repository.kr ... Ilan Layerslide disappeardClosed   LayerSlider for WordPress   Updated April 1, 2020 at 1:12pm   5 Most recent comment from Kreatura Support:Hello Ilan,As an addition to my previous post:Probably a cache causing the issue. One of the JS files was renamed plus the init code was changed. many caching plugins have CDN services and often merge ... Stephan Heidenreich LayersliderClosed   LayerSlider for WordPress   Updated April 1, 2020 at 10:53am   2 Most recent comment from Kreatura Support:Hello Stephan,Thank you for getting in touch with us!There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but do ... mary feuer Delete top barClosed   LayerSlider for WordPress   Updated March 31, 2020 at 2:37pm   1 Most recent comment from mary feuer:Please disregard - this was directed to the wrong support Matthew Calpakis Cannot change images slider wont saveClosed   LayerSlider for WordPress   Updated March 31, 2020 at 12:50pm   6 Most recent comment from Kreatura Support:Hello Matthew,Great! All right, if you will have any question, feel free to contact us!