Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

Alison Mobile parallax imageClosed   LayerSlider for WordPress   Updated March 31, 2020 at 10:36am   3 Most recent comment from Kreatura Support:Hello Alison,Thank you for getting in touch with us!Great! I would have recommended this solution, because it is easier to show different sliders in mobile and desktop, than making one for both device ... Chris Video mute iconClosed   LayerSlider for WordPress   Updated March 31, 2020 at 9:18am   2 Most recent comment from Kreatura Support:Hello Chris,Thank you for getting in touch with us!Did you solve this problem? I checked your homepage and the slider, but I didn't see the sound icon. Federico global hover examplesClosed   LayerSlider for WordPress   Updated March 31, 2020 at 8:50am   2 Most recent comment from Kreatura Support:Hello Federico,Thank you for getting in touch with us!There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but d ... Kevin Kalk The SLider is activated but not workingClosed   LayerSlider for WordPress   Updated March 31, 2020 at 7:35am   4 Most recent comment from Kreatura Support:Hello Kevin,I checked your front page, but it is not the LayerSlider. As I see you use Avia slideshow, which is not working.Please check the attached image. If you will have any question which related ... MAURICIO TORRES VILLEGAS Help.. Urgent !!!!!!!!!!!! Right NOWClosed   LayerSlider for WordPress   Updated March 31, 2020 at 7:27am   5 Most recent comment from Kreatura Support:Hello Mauricio,Thank you. I don't see any problem in the configuration.In this case, you should enable the debug mode to see what cause this error:https://wordpress.org/support/article/debugging- ... Baylor Rosumny Updated sliderClosed   LayerSlider for WordPress   Updated March 30, 2020 at 7:23am   6 Most recent comment from Kreatura Support:Hello Baylor,Thank you for getting in touch with us!You should check this link on our documentation page about how to insert the slider to your page:https://layerslider.kreaturamedia.com/documentation ... gerrit videosliderClosed   LayerSlider for WordPress   Updated March 30, 2020 at 6:54am   8 Most recent comment from Kreatura Support:Great. You are welcome! Michael Sparks Slideshow not workingClosed   LayerSlider for WordPress   Updated March 30, 2020 at 6:52am   5 Most recent comment from Kreatura Support:You are welcome! Michael Sparks Can't Active my licenceClosed   LayerSlider for WordPress   Updated March 27, 2020 at 3:17pm   4 Most recent comment from Kreatura Support:Great! You are welcome! Andreas LayerSlider doesn't work. Endless loop!Closed   LayerSlider for WordPress   Updated March 27, 2020 at 2:54pm   8 Most recent comment from Kreatura Support:Hello Andreas,This should not work like this. You should contact with the developer of the Website-Check Datenschutzpaket plugin about this issue. If you will have any other question, feel free to ... John Sherman Can't install sliders or webshopworksClosed   LayerSlider for WordPress   Updated March 27, 2020 at 2:36pm   4 Most recent comment from Kreatura Support:You are welcome! Alonso Can't make to work the “Open by Click”Closed   LayerSlider for WordPress   Updated March 27, 2020 at 2:35pm   14 Most recent comment from Kreatura Support:Great! You are welcome! Hernandez loopsClosed   LayerSlider for WordPress   Updated March 27, 2020 at 7:47am   2 Most recent comment from Kreatura Support:Hello Hernandez,Thank you for getting in touch with us!There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but ... Kelsy unable to get the slider to change from the first one to the next one.Closed   LayerSlider for WordPress   Updated March 24, 2020 at 2:41pm   2 Most recent comment from Kreatura Support:Hello Kelsy,Thank you for getting in touch with us!Maybe there is a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does n ... JESÚS GONZÁLEZ Layerslider updateClosed   LayerSlider for WordPress   Updated March 24, 2020 at 11:59am   2 Most recent comment from Kreatura Support:Hello Jesús,Thank you for getting in touch with us!You should update it with the activation code.If it doesn't work, you should deactivate and remove the old plugin and install the new one. Your ...