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  Public Ticket #2453948
Slider doesn't start - stays white
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  • Clemens started the conversation

    Hello my slider does not work after the update and registration. It can be integrated but does not start. I would be glad about a support. 

    THX Clemens

  •  15
    George replied

    Hi Clemens,

    I checked your site and it seems like that there is a JavaScript error in one of the WooCommerce JS files. Please check the attached screenshot. This issue is not related to the slider, but in some cases, a JavaScript error can break the running of any other JS scripts / plugins on your site. That's why the slider is not loading.

    As I can see, the issue is in the following code:

    2878762633.png

    Where $j( ... ) is pointing to jQuery, but jQuery has no .select2() function. It has only .select() function. It seems like somebody renamed all the .select() functions to .select2() and that causes the issue.

    Attached files:  Screenshot 2020-06-26 at 13.47.22.png

    Best Regards,
    George | Kreatura Dev Team