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Public Tickets

Marie-Claude Molnar Using Layer Slider for WPClosed   LayerSlider for WordPress   Updated February 1, 2020 at 8:49am   2 Most recent comment from [deleted]:Hello Marie-Claude,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There ... Michele Image displayClosed   LayerSlider for WordPress   Updated January 30, 2020 at 9:40pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Gerard Register my product license key into my accountClosed   LayerSlider for WordPress   Updated January 30, 2020 at 12:04pm   2 Most recent comment from [deleted]:Hello Gerard,I'm sorry, but I'm not sure what do you mean by that. You already seem to have a ticksy account that is connected to your license. Gerard Disable full screen optionClosed   LayerSlider for WordPress   Updated January 30, 2020 at 12:03pm   2 Most recent comment from [deleted]:Hello Gerard,Thank you for getting in touch with us. You can disable this in the Slider Settings -> Layout tab of your slider. Gerard Weird circle at the top of my sliderClosed   LayerSlider for WordPress   Updated January 30, 2020 at 2:40am   3 Most recent comment from Gerard:Perfect, thanks.Problem solved! ;D Gary Priddy Responsive view not scaling properlyClosed   LayerSlider for WordPress   Updated January 30, 2020 at 12:08am   4 Most recent comment from [deleted]:Thank you for the feedback.That slider does not appear on mobiles because you have enabled the Hide on mobile option for it. You will need to turn that off and only leave the Hide over / Hide under va ... VX Company The plugin installation failed.Closed   LayerSlider for WordPress   Updated January 29, 2020 at 11:26pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. projectwebseo HUGE CONFLICT WITH CHART PLUGINSClosed   LayerSlider for WordPress   Updated January 29, 2020 at 9:29am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Carla Mobie visibilytClosed   LayerSlider for WordPress   Updated January 28, 2020 at 1:04pm   3 Most recent comment from [deleted]:We've checked on this and it looks like either your theme or a plugin is causing this error by hiding the slider on mobiles. To start troubleshooting please temporary disable other plugins and sw ... Sam Chontos seems to be a jquery conflictClosed   LayerSlider for WordPress   Updated January 27, 2020 at 8:44pm   4 Most recent comment from [deleted]:Thank you for the feedback.We were not logged in when we checked your site and we were also using Chrome, but we did not experience this problem.Please see attached screenshots. We've just taken ... Roberto Posada López Conectar un slider con otroClosed   LayerSlider for WordPress   Updated January 27, 2020 at 8:30pm   2 Most recent comment from [deleted]:Hello Roberto,Thank you for getting in touch with us.We're sorry, but we can only provide support in English. Are you trying to trigger a popup slider with a button from another normal slider?If ... janfloor date and time of publishingClosed   LayerSlider for WordPress   Updated January 27, 2020 at 9:08pm   5 Most recent comment from [deleted]:Thank you for your patience.We've looked into this and it seems like there is another datepicker loaded there, instead of the default one.Most likely, another plugin uses a similar feature, and ... [email protected] How to do mouseover popupsClosed   LayerSlider for WordPress   Updated January 27, 2020 at 11:09am   2 Most recent comment from [deleted]:Hello Michael,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunate ... Michael Slider borderClosed   LayerSlider for WordPress   Updated January 27, 2020 at 11:06am   2 Most recent comment from [deleted]:Hello Michael,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can app ... Dave Freund The back/forward buttons on the sides of sliderClosed   LayerSlider for WordPress   Updated January 26, 2020 at 11:36pm   6 Most recent comment from [deleted]:Thank you for the feedback.These custom styles/CSS that I mentioned are only affecting the front-end. That is why it looks fine in the admin, but changes on the live site.Unfortunately there isn' ...