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Public Tickets

Jeton Tony Selimi Slider stopped working and does not go to the next slideClosed   LayerSlider for WordPress   Updated March 9, 2020 at 2:47pm   4 Most recent comment from Kreatura Support:You are welcome! Yon Hardisty Missing slidersClosed   LayerSlider for WordPress   Updated March 9, 2020 at 1:13pm   2 Most recent comment from Kreatura Support:Hello Yon,Thank you for getting in touch with us!How did you place the slider in your homepage? I didn't find it in the source of the page.I suggest you to update your plugin first. Here is a lin ... MARIA ROO PRADA RETURN THE PURCHASE LICENSEClosed   LayerSlider for WordPress   Updated March 9, 2020 at 9:24am   2 Most recent comment from Kreatura Support:Hello Maria,Thank you for getting in touch with us!As we can see you did not contact us in any way regarding the problem you are experiencingHow can we help? What is the problem with the plugin? Tha ... Prem Gyani Instructions on how to send email through a popup 'button'Closed   LayerSlider for WordPress   Updated March 6, 2020 at 3:44pm   4 Most recent comment from Kreatura Support:Hello Prem,I'm sorry that what you saw on the demo page was misleading you, but LayerSlider is an animation platform. It is possible to create sliders, image galleries, slideshows with mind-blowi ... Misty Sayah Focus Template MobileClosed   LayerSlider for WordPress   Updated March 6, 2020 at 3:18pm   2 Most recent comment from Kreatura Support:Hello Misty,Thank you for getting in touch with us.You should try to disable the Slider settings / Slideshow / Play by scroll option. If it doesn't work, could you please export the slider and s ... Ck Animation and Crousell is not workingClosed   LayerSlider for WordPress   Updated March 6, 2020 at 7:52am   4 Most recent comment from Kreatura Support:Hello Ck,You are welcome!You can deactivate your license for the website in the activation box with deactivate button. Please check this this link in our documentation page about more info:https://lay ... Ken Herr Unable to enter license keyClosed   LayerSlider for WordPress   Updated March 5, 2020 at 3:02pm   4 Most recent comment from Kreatura Support:Hello Ken,Thank you for the access. I activated the plugin and created a video tutorial about it, please check it:https://www.loom.com/share/5053d8d6963f407f97f8aa3fcc33fbae EDDIE ERLEND WINTHER LayerSlider IS NOT workingClosed   LayerSlider for WordPress   Updated March 5, 2020 at 1:20pm   6 Most recent comment from Kreatura Support:You are welcome! Erick Ramirez The license do not appear in my account, can you help me?Closed   LayerSlider for WordPress   Updated March 5, 2020 at 7:19am   6 Most recent comment from Kreatura Support:You are welcome!  Hilary Faith Loading imageClosed   LayerSlider for WordPress   Updated March 5, 2020 at 7:13am   4 Most recent comment from Kreatura Support:You are welcome! Thank you, we are happy to hear that.If you will have any question in the future, feel free to contact us. Lyle Product not activatingClosed   LayerSlider for WordPress   Updated March 3, 2020 at 3:06pm   8 Most recent comment from Kreatura Support:You are welcome!If you will have any questions, feel free to contact us. Mark A Ferguson Layer Slider NumbersClosed   LayerSlider for WordPress   Updated March 3, 2020 at 10:58am   2 Most recent comment from Kreatura Support:Hello Mark,Thank you for getting in touch with us. I suggest you to create a backup about your entire site and put it to the storage of the different hosting provider's instead of export and im ... Jayant Patil Installation FailedClosed   LayerSlider for WordPress   Updated March 2, 2020 at 2:47pm   5 Most recent comment from Kreatura Support:Hello Jayant,Did you successfully upload the latest version of the LayerSlider ? It is compatible with PHP 7.2 and later versions too. Could you please send me some screenshot about the issue or copy ... Prasadh M S Slider not workingClosed   LayerSlider for WordPress   Updated March 2, 2020 at 2:06pm   4 Most recent comment from Kreatura Support:I'm glad to hear that the issue has resolved.If you will have any question, feel free to contact us! chisyo katoh remove images in my sliderClosed   LayerSlider for WordPress   Updated March 2, 2020 at 12:26pm   4 Most recent comment from Kreatura Support:Hello Chisyo,Thank you for your feedback. Currently these two image load along with some other GUI elements. We will optimize the plugin soon, to load them only if the slider actually contains an e ...