Public Ticket #2450628
Slider is blurry


  • Emily started the conversation

    Hi there,

    The slides on our home page are not showing up blurry. What steps do I need to take to fix this issue.

    Thank you for your help!


  •  15
    George replied

    Dear Emily,

    I investigated the issue and it seems like your site is using some progressive image loading script / plugin. Which is working the following way: it preloads all the images on your site and display a very low resolution dummy image until they loaded. The problem is that LayerSlider has an own image preload mechanism and that progressive image loader breaks our built-in solution.

    If you can disable that plugin or exclude LayerSlider, it will solve this issue.

    Best Regards,
    George | Kreatura Dev Team

  • Emily replied

    Hi George,

    Thank you for your response and help with investigating the issue. After looking into my website, I found that the theme progressive image loader was on. It has now been turned off and all works great! Thank you again!