Public Tickets
Luca Giacinti
visualization problem afer WP update to 5.4Closed
LayerSlider for WordPress
Updated April 2, 2020 at 1:41pm
11
Most recent comment from Kreatura Support:You are welcome! I'm glad that I could help.
Luigi Cimaponti
infoClosed
LayerSlider for WordPress
Updated April 2, 2020 at 12:43pm
55
Most recent comment from Kreatura Support:Hello Luigi,Thank you for your feedback!I couldn't reproduce the issue which you sent in the screenshots. I tried it with or without popup too.We will check this note and if it is necessary, we ...
Ric Castagna
jQuery and compatibility with Advanced Custom FieldsClosed
LayerSlider for WordPress
Updated April 2, 2020 at 10:49am
2
Most recent comment from Kreatura Support:Hello Ric,Thank you for getting in touch with us!Layerslider works quite well in this regard, so we don't load directly, definitely our own jQuery, so the developer of the Advanced Custom fields� ...
Bruce Ronald Quiroz
How to update e-mail address in Pop p #7Closed
LayerSlider for WordPress
Updated April 2, 2020 at 9:23am
2
Most recent comment from Kreatura Support:Hello Bruce,Thank you for getting in touch with us!Unfortunately, it is not possible to specify form settings in our plugin. Sorry to be misleading about what you saw in the demos, but with LayerSli ...
MDDS
Open by click POPUPClosed
LayerSlider for WordPress
Updated April 2, 2020 at 9:17am
6
Most recent comment from Kreatura Support:Hello MDDSThank you for your feedback!Could you please send me a Wordpress admin temporary to your site? I would like to check the configuration.Please send me a screenshot about which element do you ...
DAVIAU FLORIAN
BILLClosed
LayerSlider for WordPress
Updated April 2, 2020 at 8:17am
2
Most recent comment from Kreatura Support:Hello Florian,Thank you for getting in touch with us!You should login to your account, where you will find the invoice for your puchase. Please check it:https://account.kreaturamedia.com/purchases/If ...
Barbara Jermini
Slider it's no more visible in the home page.Closed
LayerSlider for WordPress
Updated April 2, 2020 at 7:46am
5
Most recent comment from Kreatura Support:You are welcome!
Pam Keeler
layer slider not appearingClosed
LayerSlider for WordPress
Updated April 2, 2020 at 7:15am
2
Most recent comment from Kreatura Support:Hello Pam,Thank you for getting in touch with us!You should try to purge your cache settings. If it doesn't work, please let me know and send me a temporary wordpress admin to your site. Thank yo ...
Giuseppe Dimunno
Mobile friendly sliderClosed
LayerSlider for WordPress
Updated April 1, 2020 at 1:25pm
8
Most recent comment from Kreatura Support:You are welcome!
Marcel
Cannot activate layersliderClosed
LayerSlider for WordPress
Updated April 1, 2020 at 12:33pm
8
Most recent comment from Kreatura Support:Hello Marcel,You should enable the external connections in your PHP or other server configurations. Your hosting provider will know if you tell them "all I have to do is connect to 'repository.kr ...
Ilan
Layerslide disappeardClosed
LayerSlider for WordPress
Updated April 1, 2020 at 1:12pm
5
Most recent comment from Kreatura Support:Hello Ilan,As an addition to my previous post:Probably a cache causing the issue. One of the JS files was renamed plus the init code was changed. many caching plugins have CDN services and often merge ...
Stephan Heidenreich
LayersliderClosed
LayerSlider for WordPress
Updated April 1, 2020 at 10:53am
2
Most recent comment from Kreatura Support:Hello Stephan,Thank you for getting in touch with us!There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but do ...
mary feuer
Delete top barClosed
LayerSlider for WordPress
Updated March 31, 2020 at 2:37pm
1
Most recent comment from mary feuer:Please disregard - this was directed to the wrong support
Matthew Calpakis
Cannot change images slider wont saveClosed
LayerSlider for WordPress
Updated March 31, 2020 at 12:50pm
6
Most recent comment from Kreatura Support:Hello Matthew,Great! All right, if you will have any question, feel free to contact us!
Alison
Mobile parallax imageClosed
LayerSlider for WordPress
Updated March 31, 2020 at 10:36am
3
Most recent comment from Kreatura Support:Hello Alison,Thank you for getting in touch with us!Great! I would have recommended this solution, because it is easier to show different sliders in mobile and desktop, than making one for both device ...