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  Public Ticket #2446679
Can't find download
Closed

Comments

  • Denise Hosier started the conversation

    I orignially received layerslider as part of the theme Church and Event. But it needed updating so I purchased a license through FastSpring on 6/2/20. License key 

    When I click on the DOWNLOAD button, it says no downloads available. I need the download to install layerslider. Please give me a link to the downloads. Thanks.

  •  93
    Kristof replied

    Hello Denise,

    Thank you for getting in touch with us!

    You should login to your account in our site where you can download the product.
    https://account.kreaturamedia.com/
    As I see the purchase related to this email address: stpaulsthorocommunications@gmail.com instead of dee768nj@gmail.com

    Please check it and let me know.

    Best Regards,
    Kristof Molnar | Kreatura Support Team