Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Ken Herr Unable to enter license keyClosed   LayerSlider for WordPress   Updated March 5, 2020 at 3:02pm   4 Most recent comment from Kreatura Support:Hello Ken,Thank you for the access. I activated the plugin and created a video tutorial about it, please check it:https://www.loom.com/share/5053d8d6963f407f97f8aa3fcc33fbae EDDIE ERLEND WINTHER LayerSlider IS NOT workingClosed   LayerSlider for WordPress   Updated March 5, 2020 at 1:20pm   6 Most recent comment from Kreatura Support:You are welcome! Erick Ramirez The license do not appear in my account, can you help me?Closed   LayerSlider for WordPress   Updated March 5, 2020 at 7:19am   6 Most recent comment from Kreatura Support:You are welcome!  Hilary Faith Loading imageClosed   LayerSlider for WordPress   Updated March 5, 2020 at 7:13am   4 Most recent comment from Kreatura Support:You are welcome! Thank you, we are happy to hear that.If you will have any question in the future, feel free to contact us. Lyle Product not activatingClosed   LayerSlider for WordPress   Updated March 3, 2020 at 3:06pm   8 Most recent comment from Kreatura Support:You are welcome!If you will have any questions, feel free to contact us. Mark A Ferguson Layer Slider NumbersClosed   LayerSlider for WordPress   Updated March 3, 2020 at 10:58am   2 Most recent comment from Kreatura Support:Hello Mark,Thank you for getting in touch with us. I suggest you to create a backup about your entire site and put it to the storage of the different hosting provider's instead of export and im ... Jayant Patil Installation FailedClosed   LayerSlider for WordPress   Updated March 2, 2020 at 2:47pm   5 Most recent comment from Kreatura Support:Hello Jayant,Did you successfully upload the latest version of the LayerSlider ? It is compatible with PHP 7.2 and later versions too. Could you please send me some screenshot about the issue or copy ... Prasadh M S Slider not workingClosed   LayerSlider for WordPress   Updated March 2, 2020 at 2:06pm   4 Most recent comment from Kreatura Support:I'm glad to hear that the issue has resolved.If you will have any question, feel free to contact us! chisyo katoh remove images in my sliderClosed   LayerSlider for WordPress   Updated March 2, 2020 at 12:26pm   4 Most recent comment from Kreatura Support:Hello Chisyo,Thank you for your feedback. Currently these two image load along with some other GUI elements. We will optimize the plugin soon, to load them only if the slider actually contains an e ... David Slide animation transition time overirde has no affectClosed   LayerSlider for WordPress   Updated March 2, 2020 at 12:02pm   2 Most recent comment from Kreatura Support:Hello David,Thank you for getting in touch with us. 1. Yes, the custom duration field under the select transitions button is an option to set the background animation duration in ms. Which value do ... Bob Steenstra Sign Up form PopupClosed   LayerSlider for WordPress   Updated February 29, 2020 at 8:34pm   4 Most recent comment from [deleted]:Thank you for the feedback. Please note that those demo sliders are only for showcase purposes. If you import and check on them, you can see that the content of the sliders are simple layers, not actu ... Rui Layerslider & Tab SectionClosed   LayerSlider for WordPress   Updated February 29, 2020 at 8:25pm   4 Most recent comment from [deleted]:Thank you for the feedback. I'd recommend contacting the author of your page builder. They should be able to provide you with info on how to set up such layout using their product. edwin installClosed   LayerSlider for WordPress   Updated February 29, 2020 at 8:08pm   2 Most recent comment from [deleted]:Hello Edwin,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You have to d ... Barbara Jermini Part of the text is cut away when I see on Safari with MAC.Closed   LayerSlider for WordPress   Updated December 28, 2020 at 4:00pm   10 Most recent comment from Barbara Jermini:Hi! I write once again for the same problem with safari/MAC. Did you find any solution? I understand that this is a safari bug, but I need to solve it. What can I do? Thank you for your patience! And ... august click popupClosed   LayerSlider for WordPress   Updated February 28, 2020 at 12:00pm   2 Most recent comment from [deleted]:Hello August,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you want ...