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Public Tickets

Richard ACTIVATIONClosed   LayerSlider for WordPress   Updated February 20, 2020 at 11:08pm   3 Most recent comment from [deleted]:Hello Richard,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Rieke Hermann Images not shownClosed   LayerSlider for WordPress   Updated February 20, 2020 at 11:00am   9 Most recent comment from [deleted]:Thank you for the feedback.The sliders are also sitting next to (or rather on top of) each other on mobiles too. There is no gap between them.The reason why it looks like that is because the content i ... consuelo francesconi Problem with Layer Slider plugin imagesClosed   LayerSlider for WordPress   Updated February 20, 2020 at 10:39am   2 Most recent comment from [deleted]:Hello Consuelo,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is n ... Kevin Anderson Popup Layer slide triggerClosed   LayerSlider for WordPress   Updated February 20, 2020 at 10:18am   4 Most recent comment from [deleted]:Thank you for the feedback. Nothing goes to the linking field, it stays empty. All you have to do is add example to the ID field of the button layer, add #example to the Open By Click field of th ... traceybarron Barron Slow loading after updateClosed   LayerSlider for WordPress   Updated February 19, 2020 at 3:16pm   6 Most recent comment from [deleted]:Thank you for the feedback.The only problem I saw with the first slide was with its content (the image not able to load).Could you please test it out with a different image on that first slide to see ... Harry Patel Slider for adminsClosed   LayerSlider for WordPress   Updated February 19, 2020 at 2:42pm   4 Most recent comment from [deleted]:Unfortunately this is not possible. There is no option for this in the plugin currently. Ink Graphics Video SliderClosed   LayerSlider for WordPress   Updated February 18, 2020 at 11:02pm   2 Most recent comment from [deleted]:Hello,We've replied to your other ticket regarding the same case. Ink Graphics Video ResolutionClosed   LayerSlider for WordPress   Updated February 18, 2020 at 11:01pm   6 Most recent comment from [deleted]:The recommended videos at the end is a feature applied by the video player (YouTube). You will be able to disable this in the video's own (YouTube) settings.You can upload your own videos too a ... Guillaume Anthore Play by scroll won't scroll upClosed   LayerSlider for WordPress   Updated February 19, 2020 at 2:58pm   5 Most recent comment from [deleted]:Thank you for your patience.We've logged in and enabled the Skip Slide Breaks option for you (Slider Settings / Slideshow). It automatically forces the slideshow to skip the slide transitions bo ... Andrea Tenerini configure parallax city templateClosed   LayerSlider for WordPress   Updated February 16, 2020 at 3:15pm   2 Most recent comment from [deleted]:Hello Andrea,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is no ... Eric Embacher Plugin has stopped working!! HELP!Closed   LayerSlider for WordPress   Updated February 16, 2020 at 2:55pm   3 Most recent comment from [deleted]:Thank you for your patience. The update was released yesterday. Please update the plugin, it should solve the problem. If there is anything wrong, let us know. Sorry again for the inconveniences. James Bridgeman Can only see layer slider if I'm logged in to wordpress - also all other people cannot see the slider either AND - I cannot see teh drop down for a second slider I created - I only see one option for sliders to show even though I have created TWO slidersClosed   LayerSlider for WordPress   Updated February 16, 2020 at 2:56pm   5 Most recent comment from [deleted]:Thank you for your patience. The update was released yesterday. Please update the plugin, it should solve the problem. If there is anything wrong, let us know. Sorry again for the inconveniences. Joan Problems video reproductionClosed   LayerSlider for WordPress   Updated February 16, 2020 at 2:56pm   10 Most recent comment from [deleted]:Thank you for your patience. The update was released yesterday. Please update the plugin, it should solve the problem. If there is anything wrong, let us know. Sorry again for the inconveniences. burak budak I couldnt use my sliderClosed   LayerSlider for WordPress   Updated February 13, 2020 at 10:55pm   4 Most recent comment from [deleted]:As mentioned, this is most likely a server configuration problem, which is a 3rd party issue, not related to us.Envato's and our refund policy clearly state that we are not responsible for any ex ... Ivy Koek Site blocked after installing pluginClosed   LayerSlider for WordPress   Updated February 13, 2020 at 10:43pm   2 Most recent comment from [deleted]:Hello Ivy,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.