Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Kris Nelson Layer Slider Mobile tabletClosed   LayerSlider for WordPress   Updated May 27, 2020 at 9:51am   11 Most recent comment from Kreatura Support:Hello Kris,Thank you for your feedback!I checked your site on mobile and as I see you solve the issue on the homepage. What was the problem? PAUl Slider image transition when site first opened flickersClosed   LayerSlider for WordPress   Updated May 27, 2020 at 7:06am   3 Most recent comment from Kreatura Support:Hello PAUl,Thank you for getting in touch with us!I'm glad you managed to solve this problem. If you will have any other question, feel free to ask. Phil Examples of Event CallbacksClosed   LayerSlider for WordPress   Updated May 26, 2020 at 7:23am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us and your feedback!Currently there are no Slider templates with Event Callbacks. We plan to release more API-based demo sliders in the future. Do you h ... ALEJANDRO MARTINEZ Use my own fontsClosed   LayerSlider for WordPress   Updated May 25, 2020 at 2:28pm   4 Most recent comment from Kreatura Support:You are welcome! Jorge Hostalet Issues ActivationClosed   LayerSlider for WordPress   Updated May 25, 2020 at 11:39am   6 Most recent comment from Kreatura Support:Hello Jorge,Thank you for your feedback!You should check the PHP error logs, maybe it will help to find what cause this issue.Probably the error is not in our product, but a 3rd party factor is prese ... Jeffrey Miller have not recieved emailClosed   LayerSlider for WordPress   Updated May 25, 2020 at 8:10am   5 Most recent comment from Kreatura Support:Great. You are welcome! Steve Goode Can't install SliderClosed   LayerSlider for WordPress   Updated May 25, 2020 at 8:01am   2 Most recent comment from Kreatura Support:Hello Steve,Thank you for getting in touch with us!Could you please send me some more details or screenshots about the issue?is there any error message? Thank you, in advance. JAVIER HUMBERTO ALLENDE Layerslider don´t appear in my webClosed   LayerSlider for WordPress   Updated May 25, 2020 at 8:00am   2 Most recent comment from Kreatura Support:Hello Javier,Thank you for getting in touch with us!Did you solve the issue? I checked your site and as I see the slider works properly. Dave ErrorClosed   LayerSlider for WordPress   Updated May 25, 2020 at 7:57am   6 Most recent comment from Kreatura Support:Thank you for your feedback!You are welcome! Alejandro Tearney Getting 2 sliders on Fusion Builder AvadaClosed   LayerSlider for WordPress   Updated May 22, 2020 at 7:21am   2 Most recent comment from Kreatura Support:Hello Alejandro,Thank you for getting in touch with us!You should try to add them for example as a shortcode. Here is a link to our documentation page, where you can check the methods of publishing a ... Martin link to exteral pageClosed   LayerSlider for WordPress   Updated May 22, 2020 at 7:16am   2 Most recent comment from Kreatura Support:Hello Martin,Thank you for getting in touch with us!I checked your site and as I see you have managed the first and second point.For the simple popup with google map, I suggest you to create a popup i ... jean Haeusser Find the slidersClosed   LayerSlider for WordPress   Updated May 21, 2020 at 2:14pm   2 Most recent comment from Kreatura Support:Hello Jean,Thank you for getting in touch with us!Your sliders and settings are in the database, installing the plugin won't touch them.What do you see when you navigate to the LayerSlider Wp -> ... xpertrade reinstallClosed   LayerSlider for WordPress   Updated May 21, 2020 at 11:06am   6 Most recent comment from Kreatura Support:You are welcome! Mike Kritzman Layerslide template modificationsClosed   LayerSlider for WordPress   Updated May 20, 2020 at 10:04am   2 Most recent comment from Kreatura Support:Hello Mike,Thank you for getting in touch with us!You should check our documentation about building sliders::https://layerslider.kreaturamedia.com/documentation/#slider-builderYou can set the transiti ... Jorge Huneeus Lagos Not working in theme after purchaseClosed   LayerSlider for WordPress   Updated May 20, 2020 at 6:27am   4 Most recent comment from Kreatura Support:You are welcome!