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Public Tickets

Lauris Rigdon PopupsClosed   LayerSlider for WordPress   Updated April 22, 2020 at 1:13pm   2 Most recent comment from Kreatura Support:Hello Lauris,Thank you for getting in touch with us!After you activate your plugin, you should open the template store in your LayerSlider dashboard, wher you can select the popups in the left tab. Pl ... Adriana Mobile view issuesClosed   LayerSlider for WordPress   Updated April 21, 2020 at 6:49am   6 Most recent comment from Kreatura Support:You are welcome! COLOGNE Florence Slider for AVADAClosed   LayerSlider for WordPress   Updated April 21, 2020 at 6:46am   2 Most recent comment from Kreatura Support:Hello Florence,Thank you for getting in touch with us!Avada Aventura theme is not related to our company.As I see in our system, you have installed and activated the LayerSlider plugin. Am I right?If ... Marian Ponanta Getting StartedClosed   LayerSlider for WordPress   Updated April 20, 2020 at 12:08pm   2 Most recent comment from Kreatura Support:Hello Marian,Thank you for getting in touch with us!As I see in our system, you have activated the product and use the latest version, so in principle you can use premium features. Did you try to impo ... Jens Hide buttons and timer on mobile devicesClosed   LayerSlider for WordPress   Updated April 20, 2020 at 11:58am   2 Most recent comment from Kreatura Support:Hello Jens,Thank you for getting in touch with us!Currently, there is no built-in solution in LayerSlider to achieve this, but if you use separate slider for desktop and mobile, you can solve this pro ... Paul Vanden Broek Slider not working.Closed   LayerSlider for WordPress   Updated April 20, 2020 at 11:25am   6 Most recent comment from Kreatura Support:Hello Paul,Thank you.I checked your slider and modify some settings, because it flashed due to incomplete settings.I added a background image to the two slides, set the Slide Timing / Duration to 3000 ... [email protected] sliders have vanishedClosed   LayerSlider for WordPress   Updated April 20, 2020 at 10:04am   2 Most recent comment from Kreatura Support:Hello Edward,Thank you for getting in touch with us!I checked your homepage and as I see the sliders works properly. Did you fix the issue?If not, how can I reproduce it? Thank you, in advance. Alen Cannot get to another slideClosed   LayerSlider for WordPress   Updated April 17, 2020 at 2:38pm   4 Most recent comment from Kreatura Support:You are welcome! Thomas Keller old created slidesClosed   LayerSlider for WordPress   Updated April 17, 2020 at 11:35am   5 Most recent comment from Kreatura Support:Hello Thomas,Thank you for the access.Sorry for this issue, probably an old version of the Wordpress cause this issue. I fixed it, so this should not happen in the future. SONJA Layers not Linking to Correct PageClosed   LayerSlider for WordPress   Updated April 17, 2020 at 7:21am   2 Most recent comment from Kreatura Support:Hello Sonja,Thank you for getting in touch with us!Did you solve the issue? I checked your slider and the icons redirect me to the what we do page, let's work together button redirect to the cont ... Edith I can't find where to activate my License keyClosed   LayerSlider for WordPress   Updated April 17, 2020 at 6:37am   3 Most recent comment from Kreatura Support:Hello Edith,Great!If you will have any other question, feel free to ask. Steve Ochsner Slider not showing up under LayerSlider 6.11.1Closed   LayerSlider for WordPress   Updated April 17, 2020 at 6:32am   11 Most recent comment from Kreatura Support:You are welcome!  Quentin Harris DESKTOP SITE DOES NOT CROSS OVER TO MOBILE. PLEASE HELP.Closed   LayerSlider for WordPress   Updated April 16, 2020 at 2:38pm   6 Most recent comment from Kreatura Support:You are welcome! Uffe Richter errorClosed   LayerSlider for WordPress   Updated April 16, 2020 at 1:52pm   4 Most recent comment from Kreatura Support:Hello,https://wordpress.org/support/article/debugging-in-wordpress/You can disable the debug mode from the code. If it doesn't solve this issue, please add the slider to a test page where I can c ... Aristeidis Poutoukis Webshopworks popup (repeat)Closed   LayerSlider for WordPress   Updated April 16, 2020 at 1:27pm   2 Most recent comment from Kreatura Support:Hello Aristeidis,Thank you for getting in touch with us!You should enable the Prevent reopening option. If it not solve your problem, please export your popup and I will check it on my localhost. Than ...