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Public Tickets

ivana error in the wp-adminClosed   LayerSlider for WordPress   Updated June 19, 2020 at 7:32am   2 Most recent comment from Kreatura Support:Hello Ivana,Thank you for getting in touch with us!If you disable the debug mode, you can hide these messages.https://wordpress.org/support/article/debugging-in-wordpress/LayerSlider warns because the ... Rene Page loads 2 sec slower with LayerSliderClosed   LayerSlider for WordPress   Updated June 17, 2020 at 1:57pm   4 Most recent comment from Kreatura Support:Hello Rene,Thank you for your feedback!Based on the attached images, the Idle part has grown mainly(not the scripts), but when we open the page with us, there is no 4 seconds of loading time in severa ... Michael LayerSlider TemplatesClosed   LayerSlider for WordPress   Updated June 17, 2020 at 12:32pm   4 Most recent comment from Kreatura Support:Great. Thank you for your feedback! Lance link rel preloadClosed   LayerSlider for WordPress   Updated June 16, 2020 at 2:12pm   2 Most recent comment from Kreatura Support:Hello Lance,Thank you for getting in touch with us!Skins are dynamically loaded by the layerslider when needed. it doesn’t slow down your page loading, in fact, it should rather speed it up. Googe ... Mat Barton RefundClosed   LayerSlider for WordPress   Updated June 15, 2020 at 1:17pm   2 Most recent comment from Kreatura Support:Hello Mat,Thank you for getting in touch with us!Our records show that you've already downloaded, installed and used your purchase code to activate the item and its exclusive features on your we ... Richard Stocker Pop-Up or Layer by Click EventClosed   LayerSlider for WordPress   Updated June 15, 2020 at 12:30pm   7 Most recent comment from Kreatura Support:Hello Steffie,Thank you for your feedback!Please open a new ticket and set it to private. Steffie showing Text after HoverClosed   LayerSlider for WordPress   Updated June 15, 2020 at 11:00am   2 Most recent comment from Kreatura Support:Hello Steffie,Thank you for getting in touch with us!It is not possible to modify a layer opacity for hovering an other layer, but if you set the text layer to the same position as the puzzle, then yo ... armyofdux2019 Looping SlidesClosed   LayerSlider for WordPress   Updated June 15, 2020 at 10:50am   3 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!I created for you an example slider, please check it.If it doesn't fit your needs, then please send me an example about what you would like to achieve ... Jochen Häberle dev URL setupClosed   LayerSlider for WordPress   Updated June 12, 2020 at 1:53pm   8 Most recent comment from Kreatura Support:Hello Jochan,Thank you for your feedback!During activation, you get an activationID and the website not authenticates with the domain. This means that someone can have an alias or subdomain of a doma ... Phil Trim/Control issues over link to next / other slideClosed   LayerSlider for WordPress   Updated June 10, 2020 at 9:13am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!I checked your site. The problem caused by your menu height and page height are changing dynamically when scrolling. That's why it does not scro ... Charles Lecoanet Layerslider not updating layersClosed   LayerSlider for WordPress   Updated June 10, 2020 at 8:39am   6 Most recent comment from Kreatura Support:Hello Charles,Thank you for your feedback!If you will have any other question, feel free to contact us. Phil Keep font size steady while reshaping text boxClosed   LayerSlider for WordPress   Updated June 9, 2020 at 2:06pm   4 Most recent comment from Kreatura Support:Hello Phil,Thank you for your feedback!LayerSlider change the font-size with javascript.The point is that there would be a solution to keep the font size from changing during responsiveness. But keep ... Vidal de Wit Pause button or action, stop each slideClosed   LayerSlider for WordPress   Updated June 9, 2020 at 7:29am   2 Most recent comment from Kreatura Support:Hello Vidal,Thank you for getting in touch with us!You should create a layer for the button and in the Links & Attributes tab, if you click to the enter url field, there will be a select list where y ... Phil Access to custom fonts uploaded to the Avada themeClosed   LayerSlider for WordPress   Updated June 8, 2020 at 7:49am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!You should write your font name to the layer styles -> font-family field. Probably your font is loaded only on the frontend, so it will not take any ... Muhammad Muzammil Responsive issueClosed   LayerSlider for jQuery   Updated June 8, 2020 at 7:44am   2 Most recent comment from Kreatura Support:Hello Muhammad,Thank you for getting in touch with us!The built-in layout options and responsive mode should cover most use cases to build flexible sliders that looks great on every device. However, i ...