Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Steffie showing Text after HoverClosed   LayerSlider for WordPress   Updated June 15, 2020 at 11:00am   2 Most recent comment from Kreatura Support:Hello Steffie,Thank you for getting in touch with us!It is not possible to modify a layer opacity for hovering an other layer, but if you set the text layer to the same position as the puzzle, then yo ... armyofdux2019 Looping SlidesClosed   LayerSlider for WordPress   Updated June 15, 2020 at 10:50am   3 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!I created for you an example slider, please check it.If it doesn't fit your needs, then please send me an example about what you would like to achieve ... Jochen Häberle dev URL setupClosed   LayerSlider for WordPress   Updated June 12, 2020 at 1:53pm   8 Most recent comment from Kreatura Support:Hello Jochan,Thank you for your feedback!During activation, you get an activationID and the website not authenticates with the domain. This means that someone can have an alias or subdomain of a doma ... Phil Trim/Control issues over link to next / other slideClosed   LayerSlider for WordPress   Updated June 10, 2020 at 9:13am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!I checked your site. The problem caused by your menu height and page height are changing dynamically when scrolling. That's why it does not scro ... Charles Lecoanet Layerslider not updating layersClosed   LayerSlider for WordPress   Updated June 10, 2020 at 8:39am   6 Most recent comment from Kreatura Support:Hello Charles,Thank you for your feedback!If you will have any other question, feel free to contact us. Phil Keep font size steady while reshaping text boxClosed   LayerSlider for WordPress   Updated June 9, 2020 at 2:06pm   4 Most recent comment from Kreatura Support:Hello Phil,Thank you for your feedback!LayerSlider change the font-size with javascript.The point is that there would be a solution to keep the font size from changing during responsiveness. But keep ... Vidal de Wit Pause button or action, stop each slideClosed   LayerSlider for WordPress   Updated June 9, 2020 at 7:29am   2 Most recent comment from Kreatura Support:Hello Vidal,Thank you for getting in touch with us!You should create a layer for the button and in the Links & Attributes tab, if you click to the enter url field, there will be a select list where y ... Phil Access to custom fonts uploaded to the Avada themeClosed   LayerSlider for WordPress   Updated June 8, 2020 at 7:49am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!You should write your font name to the layer styles -> font-family field. Probably your font is loaded only on the frontend, so it will not take any ... Muhammad Muzammil Responsive issueClosed   LayerSlider for jQuery   Updated June 8, 2020 at 7:44am   2 Most recent comment from Kreatura Support:Hello Muhammad,Thank you for getting in touch with us!The built-in layout options and responsive mode should cover most use cases to build flexible sliders that looks great on every device. However, i ... Dona Zeuli download problem no zip fileClosed   LayerSlider for WordPress   Updated June 8, 2020 at 7:28am   2 Most recent comment from Kreatura Support:Hello Dona,Thank you for getting in touch with us!The files which you mentioned are in the installable zip file. You should install directly the .zip file which you downloaded from your account:https: ... Phil How DoI fade in text or an icon on a layer?Closed   LayerSlider for WordPress   Updated June 8, 2020 at 7:24am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!You should set an opening transition to the layer, where you can set the fade effect.Please check this link in our documentation about layer transitio ... Phil Show Hide Options & Position of pagination circles.Closed   LayerSlider for WordPress   Updated June 8, 2020 at 7:20am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!You can enable/disable the pagination buttons in the Slider settings / Navigation area / Show slide navigation buttons. The position of them are based ... Franz Marxer Einblender der Bilder und GeschwindigkeitClosed   LayerSlider for WordPress   Updated June 5, 2020 at 2:01pm   2 Most recent comment from Kreatura Support:Hello Franz,Thank you for getting in touch with us!You should set the images as background images for separate slides. After that you should select the crossfading slide transition for them. You can ... jelle Hoekstra Gutenburg overflow problemClosed   LayerSlider for WordPress   Updated June 5, 2020 at 1:03pm   6 Most recent comment from Kreatura Support:You are welcome! Harald Göbl Static layers from other slidesClosed   LayerSlider for WordPress   Updated June 5, 2020 at 8:54am   4 Most recent comment from Kreatura Support:You are welcome!