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Public Tickets

Erin Mitchell mobileClosed   LayerSlider for WordPress   Updated May 11, 2020 at 8:51am   2 Most recent comment from Kreatura Support:Hello Erin,Thank you for getting in touch with us!Since version 6 of LayerSlider you have the option to display layers only on certain devices (desktop, mobile, tablet). This feature is called device ... Alex LayerSlider breaks my siteClosed   LayerSlider for WordPress   Updated May 8, 2020 at 12:28pm   2 Most recent comment from Kreatura Support:Hello Alex,Thank you for getting in touch with us!I attached a version which contains a fix for this problem. Please check it and if you will have any other question, feel free to ask. Tom Guiney modifying features in personal page pack sliderClosed   LayerSlider for WordPress   Updated May 7, 2020 at 1:24pm   2 Most recent comment from Kreatura Support:Hello Tom,Thank you for getting in touch with us!It is not possible to set Global colors and fonts for a sliders pack.In a slider, if you select all layer in a slide, you can set the same color and fo ... Virginia Gap betweent slidesClosed   LayerSlider for WordPress   Updated May 6, 2020 at 2:05pm   4 Most recent comment from Kreatura Support:Great! Stephen Ugent LayerSlider Exporting ProblemClosed   LayerSlider for WordPress   Updated May 6, 2020 at 1:27pm   4 Most recent comment from Kreatura Support:Hello Stephen,Thank you for your feedback!Probably the issue caused by that the ZipArchive extension is not available on your server.You should check this link about how to enable it, please check it: ... Charles missing images on slider with SafariClosed   LayerSlider for WordPress   Updated May 6, 2020 at 9:43am   6 Most recent comment from Kreatura Support:You are welcome! Esteban Franco Blank page when loading sliderClosed   LayerSlider for WordPress   Updated May 6, 2020 at 6:51am   2 Most recent comment from Kreatura Support:Hello Esteban,Thank you for getting in touch with us!Could you please send me a page where I can check this issue?I tried to check your site but it doesn't work. I got a js error from your cooki ... ectic slider load intomemoryClosed   LayerSlider for WordPress   Updated May 5, 2020 at 3:15pm   4 Most recent comment from Kreatura Support:Hello Ectic,Thank you for your feedback!As I see the two sliders are very different, there are no GIFs in the first. the loading indicator may come back later if the slider is waiting for the next sli ... Richard Tamouzian Overlay Text Not Workin on Mobile DevicesClosed   LayerSlider for WordPress   Updated May 5, 2020 at 3:11pm   6 Most recent comment from Kreatura Support:You are welcome! Steve ASHER AccessClosed   LayerSlider for WordPress   Updated May 5, 2020 at 2:36pm   6 Most recent comment from Kreatura Support:Hello Steve,Thank you for the purchase!I forwarded the refund, it will be credited to your account within a few days.As I see you bought the product with this email address:[email protected] ... avinash remove parallax effectClosed   LayerSlider for WordPress   Updated May 5, 2020 at 10:34am   2 Most recent comment from Kreatura Support:Hello Avinash,Thank you for getting in touch with us!You can disable the parallax effect for the layers in the Layer settings / Transitions / Parallax transition. FRANCESCO SCULLINO LayerSlider: Old jQuery issueClosed   LayerSlider for WordPress   Updated May 5, 2020 at 8:29am   2 Most recent comment from Kreatura Support:Hello Francesco,Thank you for getting in touch with us!LayerSlider requires using an up-to-date version of the jQuery library. We strongly recommend to have at least version 1.8, but some of the new f ... Kristen Cummings Layer slider broken in Avada themeClosed   LayerSlider for WordPress   Updated May 5, 2020 at 6:57am   2 Most recent comment from Kreatura Support:Hello Kristen,Thank you for getting in touch with us!Did you solve the issue? I checked your site and as I see the menu and the top slider is visible on your pages.If not, could you please send me  a ... Jim Wroten Php Ziparchive ExtensionClosed   LayerSlider for WordPress   Updated May 5, 2020 at 6:53am   2 Most recent comment from Kreatura Support:Hello Jim,Thank you for getting in touch with us!You should check this link about how to enable the ZipArchive Library easily on your server.https://phpyouth.com/blog/how-to-enable-php-modules-in-cpan ... Dominik Weinert Slider disturbes pages parallax effectsClosed   LayerSlider for WordPress   Updated May 4, 2020 at 1:58pm   4 Most recent comment from Kreatura Support:Thank you for your feedback!