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  Public Ticket #3364571
Sometimes Videos play after different thumb clicked
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  • Richard started the conversation

    This only happens sometimes.  If one slide video is playing, and I click a thumb to a different video, the 1st one that was playing continues.   

    I am on win 10 using chrome.

    Is there anything I can add in the code that will assure that a video slide is killed when a user clicks a different navigation button?

  •  111
    George replied

    Hello Richard,

    Thank you for reporting this issue. We will test LayerSlider and if this issue is related to our plugin, we will fix it.

    Best Regards,
    George | Kreatura Dev Team

  •   Richard replied privately
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  • Richard replied

    What is going on with this? I have written several times.  I need to know, if this is not a fixable bug so be it, I'll find a different slide presenter. But please don't leave me hanging

  •  111
    George replied

    Hello Richard,

    Our dev team is working on this. As I can know - the issue cannot be always reproduced so it is not clear that this issue is related to LayerSlider or is it a timing issue of YouTube. I am very sorry but I cannot promise that we can fix this soon.

    Best Regards,
    George | Kreatura Dev Team

  • Richard replied

    Okay, thank you. I understand. Retired programmer here.

  •  111
    George replied

    We are working on a solution that might be work, thank you for your patience.

    Best Regards,
    George | Kreatura Dev Team

  •  111
    George replied

    Hello Richard,

    Good news: we'll release version 7.7.6 soon, which will have several fixes for embedded videos. I've tried to test it on our servers, and it also fixed the issue you've experienced. After the update, please send me feedback about this. I would appreciate it. And thank you for your patience.

    Best Regards,
    George | Kreatura Dev Team

  •   Richard replied privately
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  • Richard replied

    George, I just wanted to tell ya home run on your part and that the problem is no more.  Thank you so much for your assist.

  •  111
    George replied

    Thank you for the feedback!

    Best Regards,
    George | Kreatura Dev Team