Okay
  Public Ticket #3382793
Panels not showing on website
Closed

Comments

  • Sofia Lamus started the conversation

    Hello

    I purchased a layerslide licence yesterday, but now my website is really messed up. As you see from the picture, the menu on the top is gone, both side panels are gone, and it looks just small and cut off.

    I got this error message:

    Error Details
    =============
    An error of type E_ERROR was caused in line 255 of the file /home/eglisesv/public_html/wp-content/themes/betheme/functions/theme-head.php. Error message: Uncaught Error: Call to undefined function wp_get_script_tag() in /home/eglisesv/public_html/wp-content/themes/betheme/functions/theme-head.php:255
    Stack trace:
    #0 /home/eglisesv/public_html/wp-includes/class-wp-hook.php(286): mfn_defer_scripts('apply_filters('

    Please advise on what to do.

    Thank you

    Attached files:  Untitled.png

  •  112
    George replied

    Hello Sofia,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    These error messages are pointing to the theme-head.php which is a part of your theme. I think that this issue is not related to LayerSlider.

    Best Regards,
    George | Kreatura Dev Team