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  Public Ticket #3381967
3 Second Delay When Opening Pop-ups
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  • John Haswell started the conversation

    Our client loves how the layerslider look and feels, but we're not sure why there is a 3 second delay when opening the pop-up that is connected to each slide. I've attached an image showing where the layerslider is located on the site. When you click anywhere on the slide, it's supposed to open a single pop-up. The issue is that 3 second delay, and I confirmed that I didn't add in a delay accidentally on the backend. Any help would be appreciated! 

    - John

    Attached files:  slider-1.jpg

  •  112
    George replied

    Hello John,

    These popups are not embedded/included to your page prior opening them, so when you try to open any popup at first time, it takes time to load. I would recommend you to embed your popup projects into that page by using the Include pages option or Target pages field. Open Project Settings, navigate to Popup, and scroll down to that section. Enabling the Home Page in Include pages should do the trick.

    Best Regards,
    George | Kreatura Dev Team

  • John Haswell replied

    This worked perfectly! Thank you so much for the help! 

  •  112
    George replied

    Thank you for the feedback! Have a nice day.

    Best Regards,
    George | Kreatura Dev Team