Okay
  Public Ticket #3380319
popup problem
Closed

Comments

  •  1
    Lars started the conversation

    See example attached. Popup doesn't display correctly.

    Attached files:  comparison popups.jpg

  •  1
    Lars replied

    Sorry for the short description, but I was in a hurry. Here's additional info:

    I'm using Layerslider popups to display a list of chapters in my travel blog. It has worked fine for most sections (=countries traveled in) but now I've faced a problem I can't solve. One popup list displays one ore more lines of text randomly picked from another popup. The links associated with each line works, but the incorrect texts cannot be changed. I've purged cache everywhere and updated the database, but the faulty texts are not replaced. Any help is appreciated.

  •  112
    George replied

    Hello Lars,

    It's almost certainly caused by a localization solution or caching issue. If you use a plugin like WPML, Polylang, or another translation solution, please visit their String Translation or similarly named section. LayerSlider automatically registers content in your projects when you use these plugins, and then you need to manage their translations there. While WPML supports a "needs translation" state, therefore it's not a prominent issue there, but Polylang doesn't have this state and requires you to always keep translations up-to-date. This, sadly, comes with theĀ issue you've just described, even if you haven't translated any slider content before. It's how Polylang works, and similar plugins can have this behavior as well.

    Best Regards,
    George | Kreatura Dev Team

  •  1
    Lars replied

    Yes! That was exactly the problem, Polylang had tons of incorrect translations, removing them all + correcting one single translation made everything work just fine. Thank you so much!

  •  112
    George replied

    Thank you for the feedback, have a nice day!

    Best Regards,
    George | Kreatura Dev Team