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Public Tickets

James Kayten Slide reformatted not showing changeClosed   LayerSlider for WordPress   Updated January 22, 2020 at 11:50am   2 Most recent comment from [deleted]:Hello James,You can change the slide background image behavior with the Size option next to it. Leaving it at auto will not change the image's ratio or size, even if it's cropped. You can us ... Michael loop slide continuously with videoClosed   LayerSlider for WordPress   Updated January 20, 2020 at 10:53am   2 Most recent comment from [deleted]:Hello Michael,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can use ... Michele King Can popup load before the pageload?Closed   LayerSlider for WordPress   Updated January 20, 2020 at 10:48am   2 Most recent comment from [deleted]:Hello Michele,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunate ... john oeffinger So you are not honoring an Envato Purchase made on 1/10/2020?Closed   LayerSlider for WordPress   Updated January 20, 2020 at 10:43am   3 Most recent comment from [deleted]:Hello John,We've already replied to both of your tickets within a day. Please open your other tickets and you will see the responses. Christine Thompson Thompson my slider has stopped workingClosed   LayerSlider for WordPress   Updated January 20, 2020 at 12:43pm   20 Most recent comment from [deleted]:Thank you for your patience. We've disabled all of your plugins (except LayerSlider) at once and the issue disappeared. So it is confirmed to be a conflicting 3rd party plugin that is causing th ... Michael slider size when full screenClosed   LayerSlider for WordPress   Updated January 17, 2020 at 12:47am   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Marc Moliner Soto Error ERR_ABORTED 404Closed   LayerSlider for WordPress   Updated January 17, 2020 at 12:22am   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Pedro Pereira Diferent font on mobileClosed   LayerSlider for WordPress   Updated January 17, 2020 at 12:20am   4 Most recent comment from [deleted]:Thank you for the feedback. At the moment the plugin only supports Google Fonts out-of-the-box.You can add custom Google Fonts in the LayerSlider WP -> Options -> Google Fonts tab. After that, you ju ... H access new templatesClosed   LayerSlider for WordPress   Updated January 16, 2020 at 11:56pm   2 Most recent comment from [deleted]:Hello H,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.What version of t ... Pradeep Bhatia Unable to re-install plug-in, says link has expiredClosed   LayerSlider for WordPress   Updated January 16, 2020 at 1:07pm   2 Most recent comment from [deleted]:Hello Pradeep,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. In order t ... Chris Not working with WPBakery Page BuilderClosed   LayerSlider for WordPress   Updated January 15, 2020 at 10:55pm   4 Most recent comment from [deleted]:Thank you for the feedback.Please also test this with a default WP theme selected, instead of the current one, to see if the errors persist. Please also check on the LayerSlider System Status, to see ... Dan Ermey Full Width with no paddingClosed   LayerSlider for WordPress   Updated January 15, 2020 at 3:20pm   2 Most recent comment from [deleted]:Hello Dan,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It seems like t ... LEE JAE HYEOK I have been charged three for the same item.Closed   LayerSlider for WordPress   Updated January 15, 2020 at 3:17pm   2 Most recent comment from [deleted]:Hello Lee,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've alre ... BENJAMIN SACHS Whitespace above and below sliderClosed   LayerSlider for WordPress   Updated January 15, 2020 at 3:16pm   9 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Rebecca Stahlbusch Origami Slider TransitionClosed   LayerSlider for WordPress   Updated January 14, 2020 at 11:47pm   4 Most recent comment from [deleted]:The origami transition should be animated in Chrome and on other modern browsers. Only outdated browsers (such as IE) should have problems with it in some cases. The reason the origami transition is ...